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Agency Organized & Relational Account Supervisor- Remote/Part-Time
Overview
Are you digitally savvy, highly organized, and passionate about helping clients succeed?
Note this position is part time for 20 hours/week to start with the possibility to grow to 25 hrs/week. This can be discussed more during an interview, but you should be ok with 15-20 hrs/week and working some in the morning and some towards the end of shift EST, our hours are 9 am-5 pm EST so typically between those hours for an hour or 2 in the morning and the other half of the day before end of the work day.
If you’re a proactive, detail-oriented professional with exceptional people skills and a hunger to grow, we’d love to meet you. Woman owned company started by husband and wife team.
We’re a digital marketing agency that has been helping small brands grow their sales on Amazon since 2016. We’re looking for a dedicated Account Supervisor to join our team and serve as the main point of contact for client accounts.
This role is ideal for someone who thrives in a fast-paced environment, is eager to learn new skills, and brings a teachable attitude to the table.
✨ What You’ll Do
As an Account Supervisor, you will:
Build and maintain strong client relationships through proactive communication and attentive service
Lead monthly performance calls with clients to share insights and results from their Amazon advertising and listings
Respond to client inquiries in a timely and professional manner (less than 24 hours M-F)
Track and organize key deliverables, ensuring nothing falls through the cracks
Provide clear, simplified updates on campaign performance and optimization efforts
Communicate client needs internally to our team to ensure timely execution
Manage recurring monthly client touchpoints and follow-ups
✅ You’re a Great Fit If You…
Have 2+ years of experience in customer service, client account management, executive assistance, or related fields
Are tech-savvy and open to learning about Amazon, e-commerce, and digital marketing
Have excellent communication skills (both written and verbal)
Are extremely organized, reliable, and detail-oriented
Thrive on follow-up and follow-through
Enjoy working independently with a high level of accountability
Bring a teachable spirit and positive attitude
Can multitask with ease and remain calm under pressure
Love helping people and solving problems
🧠 Bonus Points If You Have…
Experience working in Amazon Seller Central or supporting e-commerce brands
Knowledge of marketing, branding, or advertising (agency experience is a plus)
Familiarity with Google Workspace, Microsoft Excel, Zoom, Teamwork, ClickUp, or similar platforms
📚 We Offer
Paid training with opportunities to learn and grow professionally
Supportive, team-oriented environment
Flexible remote work
Paid time off
Ongoing development of digital marketing and client communication skills
A company culture that values people, initiative, and integrity
📝 How to Apply
If this sounds like the role for you, please send us:
Your resume
A short message telling us why you’d be a great fit
Highlight your experience in customer service and multitasking
Just for fun: Tell us your favorite food (we only want to hear from those who read the full posting).
We strongly prefer those with a Bachelor’s degree and those with previous remote work experience, make sure to highlight these when applying.
This is a W2 position and not a 1099 contractor position which means less taxes for you! We do a twice a month payroll.