Agency Organized & Relational Account Supervisor- Remote/Part-Time

  • Part-Time
  • Remote
  • Ends on April 26, 2025

Overview

Are you digitally savvy, highly organized, and passionate about helping clients succeed?

Note this position is part time for 15 hours/week to start with the possibility to grow to 20-25 hrs/week. This can be discussed more during an interview, but you should be ok with 15-20 hrs/week and working some in the morning and some towards the end of shift EST, our hours are 9 am-5 pm EST so typically between those hours for an hour or 2 in the morning and the other half of the day before end of the work day.

If you’re a proactive, detail-oriented professional with exceptional people skills and a hunger to grow, we’d love to meet you. Woman owned company started by husband and wife team that value integrity, faith, and family.

We’re a digital marketing agency that has been helping small brands grow their sales on Amazon since 2016. We’re looking for a dedicated Account Supervisor to join our team and serve as the main point of contact for client accounts.

This role is ideal for someone who thrives in a fast-paced environment, is eager to learn new skills, and brings a teachable attitude to the table.

✨ What You’ll Do
As an Account Supervisor, you will:

Build and maintain strong client relationships through proactive communication and attentive service

Lead monthly performance calls with clients to share insights and results from their Amazon advertising and listings

Respond to client inquiries in a timely and professional manner (less than 24 hours M-F)

Track and organize key deliverables, ensuring nothing falls through the cracks

Provide clear, simplified updates on campaign performance and optimization efforts

Communicate client needs internally to our team to ensure timely execution

Manage recurring monthly client touchpoints and follow-ups

✅ You’re a Great Fit If You…
Have 2+ years of experience in customer service, client account management, executive assistance, or related fields

Are tech-savvy and open to learning about Amazon, e-commerce, and digital marketing

Have excellent communication skills (both written and verbal)

Are extremely organized, reliable, and detail-oriented

Thrive on follow-up and follow-through

Enjoy working independently with a high level of accountability

Bring a teachable spirit and positive attitude

Can multitask with ease and remain calm under pressure

Love helping people and solving problems

🧠 Bonus Points If You Have…
Experience working in Amazon Seller Central or supporting e-commerce brands

Knowledge of marketing, branding, or advertising (agency experience is a plus)

Familiarity with Google Workspace, Microsoft Excel, Zoom, Teamwork, ClickUp, or similar platforms

📚 We Offer
Paid training with opportunities to learn and grow professionally

Supportive, team-oriented environment

Flexible remote work

Paid time off

Ongoing development of digital marketing and client communication skills

A company culture that values people, initiative, and integrity

📝 How to Apply
If this sounds like the role for you, please send us:

Your resume

A short message telling us why you’d be a great fit

Highlight your experience in customer service and multitasking

Just for fun: Tell us your favorite food (we only want to hear from those who read the full posting).

We strongly prefer those with a Bachelor’s degree and those with previous remote work experience, make sure to highlight these when applying.

This is a W2 position and not a 1099 contractor position which means less taxes for you! We do a twice a month payroll.

Tagged as: customer service, marketing

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Qualifications

customer service, virtual assistant

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