Customer Service

  • Virtual Assistant/Community Builder

    • Remote
    • Part-Time

    Job description Do you enjoy engaging with people? Do you have a passion for discussing wine? We are a unique small accounting firm specializing exclusively in working with small wineries. Additionally, we have fostered a community for individuals in the wine industry. The Customer Support team member primarily interacts with new leads for our membership services, online courses, accounting services, and Club members. We care deeply about our clients and...

  • Client Success Specialist (Account Manager)

    • Remote
    • Part-Time

    About The Position This is a fully remote position that requires a stable, high-speed internet connection, and the ability to work Monday-Friday 8am-5pm EST. We are looking for a highly-motivated Client Success Specialist to join our fast-growing digital marketing agency. Client Success Specialists serve as the primary point of contact between the agency and our clients. They are responsible for communicating via phone, Zoom, and email to help ensure our...