Success Story: Marianna Maguire

Tell us about you and your experience finding work on HireMyMom.

Most job boards are usually overwhelmed with both candidates and jobs, making it difficult to really stand out. HireMyMom allows both job seekers and employers to interact much more closely through a smaller job forum with real needs on both sides, and you don’t get lost in the crowd. 

As a mom, it’s important for me to balance the needs of my family – which these days are ever-changing due to the pandemic – and the personal desire to work in a professionally-fulfilling role.

This is the first time I’ve successfully found flexible, work from home engagements that utilize my skillset as well and I’m so thankful to have come across HireMyMom!

 

What are your top tips for landing a job or jobs on HireMyMom.com? 

I would encourage job seekers to be patient, wait for the right opportunity that is a good fit for them, and apply with confidence!

Even if a job posting seeks a specific skillset, employers appreciate a candidate who can also add value to their organization in other areas. Enjoy getting to know the employer and let yourself shine!

 

What piece of advice do you wish someone had given you at the start of your work from home journey? 

When the right job comes your way and you’re invited to interview, don’t be nervous, be yourself and you’ll do great!

 

What do you see as your greatest success in life?

The drive to never stop learning or improving yourself!

 

What is something about you that many people don’t know?

I’m private about my generosity but I’m very proud of it.

 

Want to be one of our Featured Success Stories? Click here for our form!

 

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How to Cope When Working from Home Makes You Miserable

You did it! After months (possibly years) of dreaming and planning, you finally made the leap and are now working at home–congratulations! You’re living the dream of a five-second commute, more time with your kids, and working in pajamas when the mood strikes. There’s just one problem: you are miserable. 

Don’t despair. Any significant change can lead to a feeling of unease and even regret. But, take heart, with years of experience working from home and after talking to many others in your shoes, here’s my best advice for combatting your woes and emerging strong and confident in your decision to work-from-home.

 

Discover the True Issue

First, try to determine what’s wrong exactly. Change is tricky–even good change. And the adjustment period can feel like an eternity. Before you abandon your plan to work from home, take some time to assess what’s really bothering you. In my experience, it’s usually one (or a combination) of four things–growing pains, environmental issues, ambiguity about the decision, or unrealized expectations.

 

Growing Pains are Real

Starting a new job or making a radical change to your working conditions is bound to lead to growing pains. While uncomfortable, these pains are a normal part of the process. Even new projects that are outside your traditional wheelhouse can make you question your skills and choices. 

When this happens, take a breath and reflect on the times you’ve felt this way in the past. New jobs and new skills take a while to develop. The discomfort is part of the growth process. You’re meeting new people, learning new ways of connecting, new systems, new skills, and new processes. It’s a lot to take in. Give yourself grace for slip-ups that might happen along the way.

If there’s one particular aspect of a new job that’s troubling you, consider ways to address it. For example, if learning a new technology is stressing you out, seek other ways to conquer it. Look for YouTube videos or webinars to help. Or, try setting small goals to make progress on specific elements of the transition. 

When it comes to growing pains, they can be uncomfortable and can last a while–even up to a year for new jobs. But, just as surely as they are part of the process, they will surely fade. One day you’ll be doing the task that once caused you angst, and you’ll realize that you’ve grown into the role and feel confident in it.  Look forward to that day and the renewed sense of wellbeing that comes with it. Until then, hang in there.

 

Spruce Up Your Home Office

Don’t underestimate how improving your physical workspace may enhance your experience and outlook. Transitioning to working-from-home often involves trial and error when it comes to your actual work setup. If you’re hunched over an ironing board trying to work in the dark closest, you are likely to be miserable.

Look around your house and consider if you might be able to set up a work location in a place that’s easier to work productively. Ideally, you can find a site that includes:

  • Natural light or a place for suitable lamps.
  • A roomy desk or table. 
  • A comfortable chair.
  • A door that can be closed.

Once you have your spot, personalize it with plants, pictures, or artwork that you really like. Consider banning toys or kid homework from the space. All of these things can help make working from home more comfortable. 

 

Banish Ambiguity

It’s natural to have second thoughts about any significant decision. But, nothing will sink your confidence faster than an endless round of asking yourself what if. 

All the reasons you identified for wanting to transition to home-based work are still valid. And, in all likelihood, you’d be second-guessing your decision to work in the office, too. When you sense ambiguity rearing up, vanquish it by grounding yourself in all the reasons that led to your choice.

 

Check Your Expectations

When you consider any new adventure, you envision it unfolding in a certain way. Working from home is no exception. When considering the possibility, you probably saw yourself training for a marathon while living in a spotless house, with perfect children and a steadily growing career. In reality, you may be up before dawn, still wearing yesterday’s clothes, and finishing up a project while you dream about taking a shower. Both ways work, and the reality is that both scenarios may happen for you at any given time. Like life, working from home has ups and downs, and it tends to ebb and flow accordingly. 

Embracing the real lived experience is the key to success here. Holding your day-to-day up to an idealized vision is a recipe for disappointment. Change your expectations to have a better experience.

 

Share Your Experiences

How have you battled the work-from-home blues? Drop a line and share your tips.

 

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Share the Love! Recognition is the Key to Happy Teams

People are like flowers. They bloom when they get attention. In the workplace, recognition often serves as the sun that helps feed your team and encourages them to keep up the excellent work. But, when you manage a team of remote workers, the traditional ways of thanking your team and showing appreciation may be more difficult. Team lunches, impromptu donut days, or stops at the coffee shop for a quick “well done” cup of joe are tougher to pull off when your team is scattered all over the country. 

So, what to do instead? Here are our tips for making appreciation part of your business’s culture and a list of suggestions to help you find the right tokens of your appreciation to share with your team.

 

Learn the Love Language of Your Employees

The first step is to do a little homework and find out what types of appreciation your employees find meaningful and what things don’t resonate–or worse, backfire. For example, some people love to hear their praises sung publicly. But, one person’s moment of glory can be a cringe-inducing experience for someone else. 

To find your team’s temperature, start by asking team members how they feel about recognition options as part of a regular conversation. Asking these questions may feel a little strange at first, but can be quite natural with practice. As you have meetings with each team member, casually ask about specific recognition preferences and file each person’s thoughts away for use later. 

Ask about specific options. For example, a team shout out, an afternoon off with pay, a spa gift card, a new chair–throw in whatever you are considering as part of your recognition plans to get a good sense. Also, ask each employee for ideas.

If that feels uncomfortable, another option is to send out a team survey asking each person to rank specific recognition options in terms of preference to get a pulse of what your team members genuinely appreciate. Include a write-in box so team members can contribute ideas, too. (If you take this route, consider sharing the survey results with your team so that everyone knows what matters to each other and recognition can become a team sport.)

As you are in the information-gathering stage, observe the way your employees recognize others. Do they start calls with a round of thank you’s? Are you often copied on notes where one team member praises another? These are clues about your current recognition culture. You may find that you want to build on it or head in another direction.

Finally, consider what makes the most sense for you. 

  • What’s your comfort level with recognition? Does it come naturally, or is it a muscle you need to build? 
  • What does your budget allow? If you don’t have a specific recognition budget, don’t worry. There are several ways to acknowledge good work and effort without spending money, and they are all appreciated. (See our ideas for recognizing your team below.)

Answering these questions will help you frame your thinking around recognition options for your team. Make a list of the ways you want to acknowledge others. 

 

Make Recognition a Practice

Now that you’ve done the research to determine what matters to you and your team and considered how you’d like to see a recognition culture grow for your business, it’s time to make a plan. Pick a few ideas from the list below and commit to sharing recognition at specific intervals. The right amount of recognition will vary based on your personality and team size. Find the right cadence and add the practice to your calendar. Don’t worry if it feels forced at first. It will get easier.

 

Ideas for Recognizing Your Team

First, let’s look at low and no-cost recognition ideas:

  • Say thank you often. It seems simple, but it’s easy to forget when you are in close contact with someone, and it goes a long way. Hand-written thank you cards, greeting cards, and emails are all effective. 
  • Start or end each team call with shout outs for good work.
  • Schedule quick one-on-one meetings with team members to share positive, encouraging feedback. When on these calls, make a point of not sharing constructive feedback or talking shop. Keep it to a few minutes of personal chit chat and a big helping of thanks.
  • Host a virtual award ceremony to recognize a great quarter or completion of a big project. Ask team members to present tributes to each other or serve as the MC who praises each person.
  • Praise your team via social media. You can use your business accounts, so all your customers see it, or you can add an endorsement of a person on LinkedIn.

If you have a small budget, want to recognize a significant contribution, or celebrate a milestone, here are some ideas to get the most bang for your buck.

  • Embrace the value of the surprise gift.
    • Send flowers for a job well done.
    • Treat the employee (or team) to lunch with a gift card to a local restaurant.
  • Personalize it! Order a personalized commemorative object, such as a nice pen, a plaque, or coffee mug, as a thank you for work on a specific project. 
  • Consider workplace perks as a thank you.
    • Offer increased flexibility.
    • Give the employee an unexpected afternoon off with pay.

If you have a bigger budget or just feel more comfortable using cash or gifts as a thank you, there are many options available.

  • A cash bonus is always welcome. Services like Zelle or PayPal can instantly deliver a cash boost as a thank you. Even a relatively modest amount of cash is welcome. Everyone enjoys finding an unexpected $25 deposit in their account.
  • Gift cards for travel are fun ways to say thank you. With a gift card, the size is not that important–it truly is the thought that matters. (Bonus idea: With travel difficult due to COVID-19, many people dream of their next vacation. Enlist a strategy of sharing travel-related gift cards as thank-you’s over the next few months to help your team see clear to a time when vacations and travel will once again be part of life. When they finally take the vacation, they’ll remember how you helped to make it possible.)  
  • If your team is home-based and you want to go big, consider using home office equipment as a thank you. Options include standing desks, comfortable chairs, or other office pieces that can make your team member more comfortable and productive each day.

 

What Do You Do?

Recognizing your team members goes a long way toward building an effective team and keeping people engaged. I’d love to hear more about how you acknowledge your team and the results you’ve seen.

 

 

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Wondering What Happened to Your Motivation? Reclaim it Here With These Secrets!

Working from home is full of perks–a short commute, greater flexibility, and more time to spend with family. But, it can also be challenging to maintain motivation from a home office. There will be times when you struggle and your motivation wanes. Over the years, I’ve learned three keys to staying motivated while working from home–expectations, habits, and connections. Here are my best tips in each category.

Scale Your Expectations

When you start thinking about working from home, it’s easy to have unrealistic expectations for your experience. You may have a vision of fulfilling all your professional goals, giving your children unlimited time and attention, cooking gourmet meals every night, and managing an efficient and lovely home like a pro all the time. The reality is likely totally different. That mismatch can lead to disappointment and diminishing motivation. There are a few keys to combating this scenario:

  • Set and pursue goals for your professional and personal life. As part of this, identify milestones to keep you going. Celebrate the completion of big projects at work or in your personal life, like getting kids back to school for a new term or planning a big family event.  Use a broad definition of success when considering your wins and finding accomplishments worth celebrating.
  • Remember why you are working from home. This can help ground you when you are struggling. Write your initial work-from-home objectives down and review them. Remember the feelings that led you to pursue home-based work and catalog them. Then, include all the benefits–expected and unexpected–that have popped up since you decided to work from home. Review this list when you need a motivation boost.
  • Revisit your expectations. As you think back on the journey that led you home, try to remember your expectations for the experience. Rescaling your expectations to more fully match reality can help you find the motivation to keep going.

Develop Good Habits 

When you commute and go to the office, it creates a ritual. You get dressed, drop off the kids, get coffee, and arrive at the office ready for a few minutes of small talk before getting to work. At the end of the day, you bid your coworkers good night and head home to relax. 

When you work at home, you may shuffle between your computer and the kitchen. You might fold laundry on conference calls and meet family needs as you pursue work deadlines. Working like this every day is exhausting, leading to a hit to your motivation. The solution is to create a new set of rituals to help you start and end your workday. Here’s how:

  • Create and follow a work schedule for each day. The plan can vary based on what’s happening in your life on any given day. But, identify your work hours in advance and share the schedule with your family, so they know when you are at work. Honor the schedule, so you set natural limits on your workday. As you think about your schedule, include some time to take care of yourself. Exercise and fresh air do wonders for your state of mind and level of motivation.
  • Work in a dedicated space. It doesn’t need to be a fancy home office. Just pick a place where you can consistently work with a little privacy and quiet. Add a few personal items to your desk to make it feel more like your workspace. 
  • Get dressed and ready for work. No need to dress up (unless you want to!), but the act of changing into work clothes and getting ready can help you feel more prepared to work.
  • Create an end-of-the-day ritual, such as tidying up your desk or making a to-do list for the next day, to help you transition from work back to home life. Take a few minutes to reflect on your accomplishments before your short commute back to the main part of your house.

Stay Connected

When you work in an office, you see your coworkers every day, and impromptu conversations occur regularly. (Sometimes so regularly that it’s tough to get actual work done.) When working from home, it’s easy to feel disconnected from your coworkers or other professionals. Find ways to connect with your colleagues via phone or video conference. Send invitations for virtual coffee dates, so you have dedicated time to catch up. When you do meet, business is sure to come up. But make time for some small talk at the top of the call. This will help you know your colleagues better and help you stay connected.

Also, connecting to others outside your immediate work situation can help you feel less isolated in your home office.  

  • Join professional organizations. When you join an industry-related professional group, you’ll get the chance to network with others in your field and, in many cases, have the option to attend educational webinars and conferences. This is a great way to stay connected, learn more about the industry, and expand the circle of people you know with similar professional interests.
  • Engage with local organizations. Joining a local civic or professional organization is a great way to get connected with people locally. You’ll likely have opportunities to volunteer and meet other work-from-home professionals who can become friends and possible future colleagues.
  • Read relevant trade publications and blogs to stay on top of trends in your industry. Seeing bigger picture news can help you feel more connected to your profession beyond your current role and inspire you to consider new angles for your work and opportunities in your professional life.

These are my top tips. I’d love to hear how you stay motivated while working from home. Please send me your ideas.

 

 

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Happy New Year! Here are the Work-at-Home Trends Coming Your Way

As we look to 2021, everyone has questions about what the year will bring in terms of public health, the economy, and the future of work. If 2020 has taught us anything, it’s that making predictions about the future is a risky proposition. But based on what we are seeing for remote teams and remote work in 2021, here are some things we feel we will see in 2021.

 

Remote Work Continues to Grow

COVID remade the workplace quickly, and many offices were (and are) shuttered. This rapid change opened many eyes to the possibilities of working from home for workers and employers–including those who had not previously been interested in virtual work setups.

While some workers may be returning to the office in 2021, Newsweek recently reported that the share of those working from home and who wish to continue is large and growing. This finding, coupled with the fact that businesses that have not previously searched for remote team members are warming up to the idea, tells me the future of working-at-home is stronger than ever. I expect it to grow quickly in 2021 and beyond because remote work offers so many benefits for each party, including:

For workers:

  • No commute.
  • Flexible schedules.
  • More family time.

For employers:

  • Larger talent pool.
  • Lower real estate costs.
  • More flexibility to add talent to the team.

 

Better Collaboration

With all the benefits of remote work, team communication can still be a challenge. But, I expect that to improve in 2021 as teams settle on collaboration processes that better meet their needs. Expect Zoom calls to be used more strategically going forward and for open knowledge sources to gain traction as we move into 2021. I also expect old-fashioned telephone calls to re-emerge as a critical communication method. People will crave the benefits of conversation without the fatigue that comes from Zoom calls. 

 

Greater Focus on Growth and Development

As people get through the pandemic and look to the future, many are likely to be interested in enhancing their skill sets for greater flexibility and increased economic security.  As a result, I expect to see more people focus on rounding out their skills through online professional development, webinars, and professional organizations. Many online platforms offer remote training. (Check out the training options provided on HireMyMom.com.) I expect new training options to appear and more people to take advantage of them in 2021.

 

More Need for Virtual Assistants and More Virtual Assistants

I expect a sharp rise in the number of people looking for a Virtual Assistant (VA) and the number of people entering this line of work because it offers many benefits for both parties.

VA’s take care of many tasks, including email response, appointment setting, travel planning, and calendar management. It’s a great business model because it solves a problem so many business owners have–squeezing more tasks into a day. Small business owners looking for on-demand support or help with administrative tasks find VA’s indispensable.

It’s also an excellent lifestyle for moms who want to control their own time, skip the commute, and put family first while still keeping professional ambitions alive. For many moms who found themselves without school or childcare options in 2020, launching a business that provides economic security and flexibility is a top 2021 priority. I expect the popularity of online Virtual Training to grow quickly next year. If you’re interested in exploring this career path, we’ve rounded up the best VA training options so you can find the one that works best for you.

 

Evolving Recruiting Methods

Employers and job seekers will continue to find new ways to connect. Many business owners are turning to smaller, niche job sites that specialize in candidates with specific backgrounds or profiles, like HireMyMom.com. Likewise, top-notch professionals looking for companies dedicated to supporting remote work in the long-term are turning to the same sites. 

Using a niche platform dedicated to connecting driven professionals looking for remote work can make the recruitment process faster and easier for both parties through shared expectations about work arrangements. 

Small business owners appreciate sorting through a more manageable pool of candidates specifically looking for remote work. Professionals dedicated to working-from-home can limit their search to like-minded employers, creating a win-win situation that I expect to continue in 2021 and beyond.

 

New  Interview Techniques and Questions Emerge                                                                                                                           

The emergence of COVID-related regulations has accelerated the trend of moving interviews from in-person affairs to calls and video conferences. I expect this trend to continue. As interviews move out of the conference room and on to Zoom calls, the interview process changes along with the script that many have used for decades.

Expect larger groups of people to participate in the interview process, leading to a more robust review of the candidate. I also predict that employers will consider more candidates for the same role. Questions that focus on soft skills will take center stage, as teams know that communication skills, teamwork, and self-motivation are essential components for successful virtual teams. Direct questions about experience effectively contributing virtually and managing projects and people from a home office will emerge as a critical line of interview questioning.

Job seekers will also ask new questions, including pointed questions about work expectations, dedication to maintaining a remote team, hours flexibility, and opportunities to grow within the company.

 

What Do You Expect?

I’d love to hear your predictions for 2021. Please share them so we can all compare notes next year. No matter what happens, I wish you and your family a safe, healthy, and prosperous new year.

 

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How to Get a Work-From-Home Job You Absolutely Love in Four Easy Steps

As we say goodbye to 2020 and hello to a new year full of opportunities, one of your goals may be to transition to a job that lets you work from home or offers more flexibility for you to work on your terms. If so, you are in the right place to find the resources you need to make this the year you transition to working from home or to life as a mompreneur. Let’s make a plan!

Get Started

Think About What You Want

As you think about working from home and your career goals for 2021, consider:

  • What type of work do I want to do? Am I looking to build on my existing skills and experiences or go in a new direction? Do I prefer being part of a virtual team or working solo? Is it time to start my own business? 
  • How do I want my workday to look? Do I want to be on the phone for a good portion of the day, or do I prefer solo work? Do I have concrete blocks of hours to do focused work, or do I need something that I can work on in short bursts of time? Can I work full time, or is part-time a better fit?
  • How does my budget look? Do I have a runway to start something new? Can I work on a project-by-project basis?  Do I need a job that offers a steady paycheck? How will my expenses change when I work from home? 

 

The questions above can be tough to answer. These resources can help:

  • Check out the Top 10 Work From Homes Jobs for Moms. This list can open you up to new possibilities you may not have considered in the past but could be an excellent fit for your skills, interests, and abilities. 
  • Read success stories of others who successfully made the transition to working from home.
  • Review these tips for finding at-home work without a lot of experience, if you’re new to the workforce, or returning after a long absence.

 

Consider Additional Training

As you narrow down the type of job that interests you, take a look at the training and credentials needed to get a job in this field. Online training is available for many at-home jobs. Several free training classes are available in the resources section on HireMyMom. You can find training on starting a virtual assistant business, work as a bookkeeper, a social media manager, a content creator, and more. 

 

Start Your Own Virtual Assistant Business                                                                                                                                                

If you’re ready to start your own business this year, consider becoming a virtual assistant (VA). As a VA, you take care of many tasks, including email response, appointment setting, travel planning, and calendar management. You can work as a general VA, who does a wide variety of tasks or become one with a specialty in a particular industry or need. 

VA work is catching on quickly. It’s a great business model because it solves a problem so many people have — squeezing more tasks into a day. It’s also an excellent lifestyle for moms who want to control their own time, skip the commute, and put family first while still keeping professional ambitions alive. 

At HireMyMom, we’ve partnered with four different training programs to help our members learn more about this business opportunity and acquire the skills needed to launch a VA business.

 

Find Job Opportunities

With a clear vision about your plans, it’s time to start looking for your work-from-home job. Having a plan to find job opportunities will make you more successful. Start by taking the Online Job Seeker 101 class available through HireMyMom.com for proven strategies to help you find and land jobs. Then, set aside an hour each day to find jobs that interest you, tailor your resume and cover letter, and apply. To find jobs:

  • Sign up as a Mom Professional on HireMyMom so you will have exclusive access to legit, work-from-home opportunities.
  • Research the types of employers that may need your skillset or offer the jobs you hope to land. 
  • Talk to friends, neighbors, and family members who may have leads.

 

Get Started!

Once you land your work-from-home job, it’s time to manage the logistics of working from home. 

  • Designate a quiet place to work and set it up with the tools you’ll need to work efficiently.
  • Identify your optimal work hours.
  • Talk with your spouse and kids (depending on their age), and ask for their support as you begin your new work journey.
  • Make a plan for your kids so you can find the time you need to work.
  • Consider ways to overcome the hurdles that are likely to pop up, such as internet outages, school holidays, and the general distractions that can come up when working at home.
  • Look at new options for managing day-to-day chores and household responsibilities that free up more work time for you.
  • Review my favorite productivity tips for moms who work at home.

 

 

Enjoy Your Success!                                                                                                                                                               

You’ve worked hard to get to this point, and I know that you will be successful in your pursuit of a job that lets you stay professionally engaged while working at home. I can’t wait to hear your success stories—best wishes for a happy, healthy, and prosperous 2021.

 

 

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This is How You Work from Home With Kids

When you work at home, carving out quiet time to do professional work is always challenging, especially when your kids are off school for a break or too young to attend school. This issue is now more acute than ever as many school-age children learn from home or attend school on partial schedules due to COVID-19.

Here are some ideas for keeping the kids busy so you can get work done each day.

Consider Child Care

I realize this is easier said than done. There’s often an expense associated with child care. What’s more, bringing new people into your bubble can open up health concerns. But, child care doesn’t have to be a full-time daycare or nanny situation. Several creative options are available for child care, which can be right for you and your kids.

 

Non-Traditional Sources of Child Care

Here are some out-of-the-box ways to find help:

  • Form a pod with another family and take turns on kid duty a few hours each day or every other day, giving each set of adults a chance to work kid-free.
  • Look for a local student who is home from college and could provide a few hours of support each week. Perhaps you can even find an education major who can tutor older children for college credit.
  • Ask a neighbor to consider swapping tasks with you–trading a few hours of child care for a service you’d be happy to provide like shopping, cooking, or organizing.

 

Nanny Sharing 

Consider sharing a nanny if you’d like a more traditional route but don’t need full-time care. Nannies can be very expensive, but sharing one with another family makes it more affordable. Partner with another family (or two) to share one nanny with each of you taking different days/hours. Or, have the nanny take all the kids to alternating houses throughout the week. This type of set up makes it easier to find a professional, full-time nanny without having to shoulder the expense on your own.

If you embark upon this path, here are some tips for success:

  • Agree on a general framework for hours and days at the outset. This type of arrangement works better when everyone is on the same page in terms of schedules. 
  • Be prepared to be flexible. Even the best-laid plans are bound to go awry occasionally, so enter into the arrangement knowing that you may need to make sacrifices based on the other family’s schedule and feel comfortable that they will do the same for you when the need arises.
  • Establish protocols for kid behavior and expectations. For example, will kids do school work with the nanny? What about watching television? Do you expect the nanny to supervise while the kids play or actively engage them in activities? Discussing these topics in advance can ensure a smoother partnership.
  • Make plans to address what you’ll all do if one of you is sick or exposed to COVID-19 and needs to quarantine. It’s best to partner with a family and a nanny who shares your perspective on the associated risk and right mitigation actions until the threat passes.

 

Encourage Your Kids to Play Independently

If child care isn’t in the cards for you, encourage your kids to play independently or with siblings. Many children can play quietly with a bit of guidance. Don’t feel bad about asking your kids to play alone. It’s a chance for them to develop essential skills and learn to be independent. But, be realistic about how long you expect them to play on their own. Here are some ideas:

  • Older babies can play happily in a pack-and-play or a stand-up activity center. 
  • If your kids are young, set up an area where they can quickly reach a few essential toys and play independently while you supervise from a distance.
  • If your kids are older, encourage them to use quiet toys, like puzzles or coloring books, while you work. Ask them to select ones that interest them and set a timer to help them manage the time on their own.
  • Books are a great pastime for kids, those who know how to read, and those just learning to read. Encourage 30 minutes of reading while you power through some emails or return calls.
  • Let older kids play outside in your yard — they will have a ball and come in tired.
  • Consider showing a kid-friendly matinee movie each afternoon, so you have a concrete block of time each day.

Need more ideas for independent playtime, check out this blog that contains 105 activities to keep kids entertained while you work. 

 

Consider Online Resources

Several online resources are available to help keep kids engaged and learning. A quick Google search for online learning will reveal a universe of online options to help your kids learn and grow. For example: 

  • Khan Academy is free and aimed at assisting K-12 students in learning specific subject matter. 
  • ABC Mouse is designed for younger kids and helps build fundamentals.
  • Outschool includes specialty classes that capture kids’ interests with a fun focus. Recent offerings include sharks, Godzilla, and Writers Workshops.

Although many moms feel a twinge of guilt by relying on screens, sometimes it’s the best option for finding the balance in work-at-home life. You can always enlist time monitoring apps like Kidslox and Bark to ensure that a little screen time doesn’t turn into a full-day affair. 

 

Know You Aren’t Alone

The combination of working from home and caring for children can feel like a lonely uphill slog. You aren’t alone, though. Millions of other moms are in the same boat and experiencing the same frustrations and challenges you are. Remember, it is challenging to work at home and keep kids occupied. Struggling is a normal part of the process. But, with some creativity and planning, it’s possible to survive and even thrive through this stage. 

It always helps to hear the stories of others. Join our Community of moms working from home and share your struggles, ideas or best tips for keeping kids busy while you take care of business.

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HireMyMom Success Story: Sarah Weeks

Tell us about you and your experience finding work on HireMyMom.

A friend of mine told me to check out HireMyMom because I was looking for a work-from-home opportunity that was flexible with my family schedule. The first day I signed up, I found the position I currently have now! I thought the idea of the site was great and I found success quickly!

What are your top tips for landing a job or jobs on HireMyMom.com?

Top Tips:

  1. Sign up — what do you have to lose?
  2. Create a great profile!
  3. Never give up!

What piece of advice do you wish someone had given you at the start of your work from home journey?

Just be sure to have a dedicated space and keep a good routine, I get more done because I prioritize structure in my life.

What do you see as your greatest success in life?

Balancing family and work — both I’m passionate about and give me great fulfillment.

What is something about you that many people don’t know?

I am a mom of three boys, and I HATE bugs, which of course the boys get a thrill over.

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How to Handle a Negative Business Review

You and your team work hard everyday to make sure your customers get the best of your product and service. But, despite your best efforts, things are bound to go wrong sometimes and you may find yourself the recipient of a negative online business review. Let’s be clear: this stings. But, it can also be a catalyst for growth and discovery.

Here are some tips to manage a negative review with grace.

Remain Calm

It’s tough to receive (or read) negative feedback about you or your business. Give yourself some time to process and even cool down before you respond. Although you may want to fire off the first response that comes to mind, responding immediately may lead to a regrettable response that can make things worse. Taking a short walk, praying and/or talking with a friend or co-worker can help you decompress before responding. 

After you’ve had a minute to process your feelings, consider the feedback. Ask yourself:

  • Is this feedback actionable?
  • Is the complaint reasonable?
  • What helpful insight can I gather from this situation?
  • Is there an involved team member who I can talk with to get a fuller picture of what happened?

With facts gathered and nerves calmed, you are ready to respond. While responding too quickly can backfire, waiting too long to respond can also backfire. Online comments move quickly, so try to respond in a timely manner. This lets you intervene before the situation spirals to a new level.

 

Respond Professionally and Politely

The first step is to draft a response that is both professional and polite. Put the first draft into an email or a document instead of the platform where it will ultimately be posted. This lets you think and edit freely without the worry of someone seeing a version that’s not final. Your response should do four things:

  1. Establish your credibility to address the problem.
  2. Acknowledge that you saw the feedback and appreciate it. 
  3. Own the issue and apologize without going into unnecessary detail.
  4. Move the conversation offline to avoid a public spectacle.

Here’s a good base response that you can use:

@JaneSmith I’m the (title) at/of (insert business name). Thank you for your feedback about our service. We continually look for opportunities to improve and your insight helps. We are so sorry that XYZ happened to you. We always try to provide ABC and I’m disappointed to learn that we missed the mark. Please call or PM me so that I can help resolve this issue as soon as possible. 

Once you have a draft, ask someone less involved to review it for tone, accuracy, and clarity.

Tip: Consider hiring a freelance writer to draft a template library of responses to possible complaints. Having pre-drafted responses that you edit as needed can make responding to complaints faster and easier. You can find a writer to help with this on HireMyMom.

 

Avoid Common Pitfalls

You can avoid common mistakes by following this list of don’ts when you respond.

Don’t:

  • Attack the person who provided the feedback by questioning their motives or asking if the interaction was real. Remember this is not a personal attack, even if it feels like it. 
  • Recount the reviewers actions during the interaction that led to the complaint. For example, don’t say: “You were rude” or dispute what happened.
  • Suggest that the reviewer is wrong or minimize their complaint For example, avoid saying “I’m sorry you didn’t like that product, but everyone else does.”
  • Make comments that could be viewed as defensive. Avoid: “You are wrong. We ALWAYS do XYZ, we never do ABC, like this review states.”
  • Ignore the review. While it may be tempting to ignore a bad review, doing so can make you look out of touch. It’s better to address it in a constructive way.

 

Learn From the Feedback

Receiving a negative business review is challenging but it also offers a silver lining in the form of growth and improvement. After the passion has ebbed and your response is posted, consider if there are nuggets that can help you or your team improve in the future. Also, consider if your response made sense based on the situation and identify anything you might do differently next time.

 

Move On Quickly

You pour your heart and soul into your business and it’s never fun to get a negative review. But, it happens to everyone and it’s important not to dwell on the negative feedback. When you get a negative review, hold your head high, follow the tips outlined here, and see what you can learn from the experience. 

I’d love to hear your stories about responding to negative reviews. Drop me a line sharing your experiences.

 

 

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Success Story: Tyler Hallas, 74Bridge.com

What is your top advice for small business owners looking to hire remote talent? 

Know where to look and hire slowly.

What is your top tip for working with a virtual team?

Clarify tasks and processes, not just goals and roles. It’s important to focus more attention on the details of task design and the processes that will be used to complete them. Simplify the work to the greatest extent possible, ideally so tasks are assigned to sub-groups of two or three team members. And make sure that there is clarity about work process, with specifics about who does what and when.

Why did you decide to use HireMyMom.com for your hiring needs?

HireMyMom was recommended to us from another business owner. We had very little success on other sites for hiring, so we thought we would try something new. And we have been incredibly impressed! HireMyMom connects you with a high caliber of extremely skilled and qualified candidates.

What piece of advice do you wish someone had given you at the start of your business career?

Understand how important resilience is. It’s likely that you’ll fail repeatedly before you succeed, but nothing is ever a failure if you learn from it. When you fail at something, learn what went wrong so you can avoid making the same mistake again and continue moving forward with your business. Persistence is what wins in entrepreneurship.

What do you see as your greatest success in life?

My business – 74Bridge.com 

 

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