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January 15, 2018 0 Comments

5 Time Tracking Options for Virtual Professionals

When you work remotely or hire virtual professionals, you need a reliable way to track hours. Small businesses want to see how their virtual contractors or off-site employees are spending their time.  And contractors need a professional and reliable way to track their hours and bill their clients.

We’ve complied a list of some of the most popular time-tracking websites below. Many of these tools also integrate with other team and client management software which can be very helpful.

Toggl

Toggl makes it easy for you.  “Logging time with Toggl is as easy as it can possibly be. Just click a button to start the timer, and stop it once you’re done with your tasks. Simple as that, on any device.”

Toggl also allows you to log time anywhere on the web, so you don’t have to login to Toggl every time.  You can also discover what’s taking up your time via their visual reports option, so you’re able to visually see how long each task takes, as well as the time spent by your team members.

Pricing begins at $9.00 per month for the Starter level, and goes up to $49.00 per month for larger organizations and those who want additional features.

Harvest

Not only can you track your own time on Harvest, but you can see where your team’s time is going as well.  “Harvest collates this raw timesheet data into a visual summary of where your team’s time is going,” according to their website.

You’re also encouraged to keep track of Projects, so things never slip through the cracks.  According to their features, you can “Keep your projects on track (and make sure your business is going strong) with answers to key questions, courtesy of intuitive visual reports pulled right from your timesheets.”

Pricing is free for one person and 2 projects, and goes up to $12.00 per person, per month if you purchase for a team.

Timely

Timely offers great features that allow you to “Let your timesheet create itself. All you need to do is to confirm.”

The site allows you to create an automatic timeline based on tasks, from your calendar, which you’ve completed in an easy to see and use format.  This was created because “People forget what they worked on, and they don’t want to spend time tracking time. So they avoid it, and you have to chase them down. That’s where Memory comes in: A radical new way to track time,” according to the Timely website.

Pricing begins at $7.00 per month and goes up to $59.00 per month for larger teams and more in depth features.

MyHours

MyHours allows you to “Start or stop timer with a single click, switch timings between tasks in seconds or, just as important, pause for a coffee break.”

MyHours also has the capability to set variable hourly rates, report work to your clients in style and detail, and do this via PDF and Excel reports.  They also offer a graphic breakdown of your work, so you’re able to see how your time is spent, how tasks are going, and what your team members are up to.

Pricing begins for free, and goes to $6.00 per user, per month for more capabilities, such as budgeting, billing, additional team members, and more.

Paydirt

Paydirt offers Smart Time Tracking, which means you can “Use the built in tracker to start a timer for any client in one click. Tracking time is a pain, but Paydirt takes the sting out,” according to their website.

It also integrates with Basecamp, Trello, Redbooth, Google Chrome and Zapier. Pricing begins at $8.00 per month for a single user, and up to $149.00 per month for a large agency of 20 team members.  “Smart Reminders” allow you to “determine who you’re working for automatically, and adds a link to start a timer right there on the page.”  It’s a very simplified option that keeps you on task.

 

 

 

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January 8, 2018 0 Comments

HireMyMom Employer Success Story: Ralph Massetti

www.thefranchisebuilders.com

Tell us a little about your business and how you got started.

We began 17 years ago as a franchise industry technology company. Then, about 11 years ago began offering a suite of complete franchise development and consulting services to existing and aspiring franchisors.

What advice do you have for entrepreneurs and home business owners?

Control costs, grow strategically and hire the best talent you can afford.

What is your top tip for hiring great talent? And when should one consider outsourcing or hiring additional help?

We like to outsource when we are developing new positions, and either hire the early performers direct, or learn the scope of the position(s) before making permanent offerings and job descriptions.

What’s your favorite thing about HireMyMom.com?

The quality of the respondents and the flexibility of the workforce.

What’s one fun fact about you?

I’m a passionate animal rights advocate and often refer to myself as “the fattest Vegan you will ever meet”, as I still love fun and food, despite my no longer eating the animals I cherish.

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December 11, 2017 0 Comments

5 Tips for a Successful Blog

Running a successful blog is a very important part of running a business.   How can blogging help you?  It can boost SEO, help you establish yourself as the expert in your field, and provide content for social media posting.

We’ve all heard that blogging is important, but how do we achieve success with our blog?  Read along for some best tips and tricks to make blogging painless and effective!

Post consistently

Consistency is key! If you only blog once or twice per year, you’re not accomplishing any of the goals of blogging.  You need to get on a consistent schedule, whether it’s once per week, 3 times per week, or once per month. Decide what you can commit to and stick with it! It will take some time to see results, but it’s worth sticking it out.

Create a content calendar of topics and blog post ideas and work from there.  Once you lay out your schedule, make it easy on yourself and have everything ready to go. From here, you can simply start writing and let the words flow.

Share it

Once you create blog content, you have to share it! Start by sharing on your business Facebook page – and even your personal page if it’s a widely relevant topic.  From there, you can share to Twitter, LinkedIn, and anywhere else that your business has a presence.  This allows for more eyes on your blog post, which makes the effort even more worth it.

Another thing you can do is add the blog post to your LinkedIn page.  There’s the “Publisher” or “Write an Article” feature at the top of the page, and it’s useful to share your content there as well.

Use the content

Use the content that you worked so hard to create! You can break down your blog post into little tips and advice, which you can then share on social media.

Find a central topic and create an eye-catching graphic around it.  You can simply copy and paste the information into the graphic, making it very shareable and beneficial, since you’re reusing the content for social media content purposes.

Write about what matters

Write about things that people would want to know most in your industry! When people come to your blog, they want to know more about your expert topic.  Show your skill set! Provide answers to common questions, show the benefits of your business or service, or simply write on a topic that’s also relevant to your specific audience. When people are connected to your blog posts, they’re more likely to keep reading and to share with others.

Search it out

Try the Google Keyword Planner! It’s a great place to test searches and see what people are searching within your industry and knowledge base.  You can test keywords and see how they perform, as well as the competition around certain keywords.  This is a great way to stay above the competition; it’s like you’re reading the minds of your audience!

When you know what people want to see, it’s easier to come up with a content calendar.  Create a content calendar with post topics, titles, and blog graphics at least 4-8+ weeks out, which will make it all the easier for you to blog on a consistent basis.

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November 20, 2017 0 Comments

4 Tips for a Successful Facebook Business Page

Facebook business pages are almost a necessity if you own any type of business.  If you’re not super social media savvy, you might have a lot of questions.  What should I be posting? How often? Should I just constantly push my products and services?

There are many ways to be successful online, but there are some things you can do to create a valuable presence on your Facebook business page.

Be consistent

If you’re going to have a Facebook business page, you need to be consistent in posting! It doesn’t mean you have to post daily, but it means you have to stay on a normal posting schedule.

If you know you can’t post daily, don’t post daily; this isn’t necessary. If you know you can commit to 2-3 times per week, go for it.  It’s whatever you can do to provide quality content on a consistent basis that matters.

Don’t sell

This might be counterintuitive, but you should refrain from selling most of the time.  Your Facebook business page should be a place where you show your expert status and provide valuable and inspiring information.

While it’s fine to mention your products and services once in awhile, it shouldn’t be the main focus of your posts.

Show your human side

Your business page should be kept professional, but not always business related.  Which means, it’s fun to show some behind the scenes items and share a bit about yourself.

Obviously, this depends on the type of business you’re in, but especially if you’re a small business, people want to know YOU.  People do business with those they know, like and trust, so it’s fine to share some personal details or the behind the scenes parts of your business.

Be valuable

After all of this, what should you be posting?  Anything valuable! What does your audience want to know about? Establish yourself as the expert.  Share fun information, helpful information, tips and advice that can be actionable for your readers.

When you provide value, stay away from selling most of the time, and develop a consistent presence, your page will begin to grow, leading to greater exposure for your business.

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October 30, 2017 0 Comments

HireMyMom Employer Success Story: Zachary Sexton

Tell us a little about your business and how you got started.

I teach digital productivity to business owners. I got started by fixing my own productivity issues. That lead me to working with small business owners who had the similar struggles with focus and organization.

What advice do you have for entrepreneurs and home business owners?

Carve out time every week to think, plan, organize and review your work. Put it on your calendar. Taking 1 to 2 hours a week to do this may seem like a waste of time, but the:
  • planning- will save you from going down unproductive rabbit holes and get you off the hamster wheel of reacting to one emergency after the next
  • organizing – will allow you to work faster during the week and prevent redoing work you’ve already done
  • reviewing- will give you the opportunity to see what type of work that gave you the best results with the least effort. This information will give you a better idea of the types of projects and clients to engage with. It will also let you know what work should be automated or delegated (to a productive mom of course ;-).

When should one consider outsourcing or hiring additional help?

As soon as possible. The more time you can spend working in your zone of genius, the more value you will produce and the better you will feel. The only way to spend time doing the things you are great at is to have people help you with the areas outside of your sweet spot.

What is your top tip for hiring great talent?

Be annoyingly specific about how you want people to reach out to you about the position. If they can’t follow specific written instructions when applying, that’s not likely to change after hiring.

What’s your favorite thing about HireMyMom.com?

The talent! I was blown away by the quality of the candidates I received from my job posting.
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October 16, 2017 0 Comments

5 Tips for Instagram for Business

As Instagram continues to be one of the biggest players in social media, it only makes sense that you’d use it for business.  According to Wordstream.com, 6 in 10 adults have Instagram accounts, while there are 15 million registered businesses using Instagram business profiles.

It’s an important place to be, and there are many things you can do to improve your presence on the platform to reach more people and share your knowledge.

Use Stories

We’ve all heard of Instagram Stories by now, which is Instagram’s answer to Snapchat.  According to Techcrunch, Instagram Stories are now doing better than Snapchat, with Instagram Stories at 250 million daily users compared to Snapchat’s 166 million.

Stories are a way to share behind the scenes content, everyday life, and more of a personal look at yourself and your business.  People do business with those they know, like, and trust, and stories are a fun, unfiltered way to show this off.  Give your followers a day in the life of your business, show them your favorite things, or some of your top tips and tools in doing business.  If you have employees, allow them access to post about their days in the business as well.

Another great thing about Stories is that it keeps you at the top of the page as you post content, so you stay on the minds of your customers and prospects.

Connect with Others

It’s great to utilize Instagram for posting, but it’s also important to interact with others! Take some time everyday to seek out other users and posts, adding thoughtful likes and comments as you see fit.

Go outside of your industry as well, since you’re more likely to find customers this way.  You can simply spend 10 minutes per day liking, following, and building up network on Instagram; this will make a big difference in your follower count and engagement.

Use Hashtags

Hashtags are important ways to be found on Instagram.  You can – and should – use hashtags on your own Instagram Stories and Instagram posts, but you can also use them to find others.

In your own posts, it’s best to post your normal post and caption, then include hashtags in a separate comment.  You can use up to 30 hashtags, and they should be a mix of generic tags (i.e. “#success”), more specific tags (“#hiremymom”), and location-based terms.  Location-based tags (i.e. “#palmbeacheventplanner”) are especially important if your business is local or brick and mortar.

Search hashtags daily to find others that are posting similar things to you, or seeking your services.  Offering a simple like or comment can lead them back to your profile, increasing the likelihood of a connection – or a sale.

Be Consistent

As with all social media sites, consistency is king!  Think beyond business posts too – your audience wants to get to know you.  Participate in #FollowFriday, a fun Friday event on Instagram where you introduce yourself to your followers.  You can include little-known facts and other information about how you got your start in business.  These types of posts keep you relevant while providing content.

Do your best to post on a consistent schedule in a way that’s feasible for you and your schedule.

Keep an Eye on Quality

Instagram is still a visual platform, so quality photos are a must on your main Instagram feed.  Instagram Stories can be much more informal, but do your best to edit your regular photos to be as nice as possible.

People like to look at beautiful images, so do your best to keep your feed looking good.  Also, the top 9 images on your Instagram feed are the most viewed, so always ensure that they’re reflecting you, your business, and your brand as well as possible.

To succeed as a business on Instagram, include some items that aren’t simply business, connect with your audience, and be consistent!

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August 28, 2017 0 Comments

4 Top Qualities of the Best Managers

Being a good manager is more than simply showing up and giving orders.  In today’s world, it’s important to develop an array of qualities that bring out the best in your employees.

According to a study by Dale Carnegie Training, “29% of the workforce is engaged, 45% are not engaged, and 26% are actively disengaged.”  These are alarming numbers, and much of employee engagement deals directly to the employee’s immediate supervisor and manager.

Read along for some of the top attributes in being a successful manager with engaged employees.

Empathy

Empathy is fast becoming the number one trait of managers! When we express empathy, we’re relating to the feelings of others.  As a manager, being empathetic will allow you to interact on a more personal, effective level.

When your employees sense that you care about them, their current situation, their workload, and so on, they’re much more likely to come to you before things get bad.  This allows you to increase employee retention and put out those fires before they get too big.

Present

It’s a tough thing to be present in today’s technological world! As a manager, your presence is not only appreciated – it’s necessary.  When you’re present and communicative with your employees, they feel that the matter, and they’re more likely to stay in contact on a consistent basis.  When you have work from home employees, this is especially a bonus!

According to OfficeVibe.com, 69% of managers are uncomfortable communicating with employees.  When we’re uncomfortable, we tend to stop communicating and leave things in a confusing state.  Once you’re disengaged and uncommunicative, employees begin to question motives and lose morale.

Trustworthy

As a manager, your actions are always on display.  You become the example for your employees, so “Do as I say, not as I do” will not work! This does not inspire confidence in your employees.  Your actions and words must match, which is the hallmark of a trustworthy person.

When your employees trust you, it gives them the confidence that you’re capable of leading them.  Like it or not, employees want some reassurance in their work and the direction of the business.

Another way to establish trust is by being direct.  It’s important to be empathetic, as we’ve stated before, but to keep employees trusting that you’re looking out for their best interest, keep things simple.  From your requests to your meetings, keep to the point as much as possible.

Driven

It’s hard to expect your employees to work hard and feel fulfilled in their job if you don’t.  We all ebb and flow in our job satisfaction, but as a manager, you need to work to ensure that you stay positive – or make a change.

Stay driven in your business purpose and work to drive everyone else and keep morale high. If you’re miserable, how will your employees act?  Your drive will show in your daily work and communications, so do all that you can to remember why you started this business, and why you enjoy doing what you do.

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August 10, 2017 0 Comments

4 Ways to Be a Successful Leader

Leadership is a hot topic these days, and if you’re a boss or manager, it’s very important to be the best leader possible. There’s something to be said for effective leadership – it produced happier, healthier employees, keeps retention rates high, and encourages your employers to work more effectively.

Although there are so many ways in which one can be a great leader, we’ve compiled some of our best, most effective ways to do so. Read along for our tips and advice to be a successful leader!

Listen

So many of us listen with the intent to respond, instead of listening for the sake of listening. Whether receiving a complaint, listening to a client issue, or simply discussing something mundane, it’s important to be a good listener as a leader.

When your employers feel heard, they’re more likely to keep you in the loop and trust you. According to a study by IBM, “83% of employees experienced a more positive work environment when they felt there was trust in their managers/organization.” It’s clear that trust is important, and listening is one way to gain and maintain trust within your organization.

Give Feedback

Whether positive or negative, feedback is highly important! If employees have no idea if they’re working effectively or not, they can’t improve very easily. You can give negative feedback in a positive, constructive way that shows your employees where they can improve. It’s never helpful to put employees down or compare employees to each other.

On the other side, employees need encouragement when they’re producing positive work and ideas. If no feedback is ever given in this space, they start to feel underappreciated. Take note of the work quality of your employees – the good and the bad. Speak up and help your employees improve or feel encouraged.

Lead by Example

Supervisors who are never around, behave inappropriately, or ask employees to do things they will not do are not successful leaders. It’s highly important that you lead by example in attitude, work effectiveness, and leadership ability.

If you hope to encourage a workplace that works in harmony and produces great work, it has to start with you. Your employees will feel far more inspired to bring their best to work when they see their leader as a beacon of example. When you also do what you’re asking them to do, you’re also seen as more fair, trustworthy, and hardworking.

Communicate

There’s nothing worse than a boss who doesn’t communicate! The work environment truly starts to suffer, morale is lowered, and business organization starts to drop. As a leader, you’re in charge and responsible, and this begins with communication.

Keep your employees in the loop when you won’t be available, communicate all kinds of feedback, and encourage effective meetings and conversations. When issues pop up with clients or products, take the time to communicate about them as soon as possible. Keeping tabs on all items and having those conversations will keep your business moving much more smoothly.

Being a successful leader takes a lot of vigilance and effort. It’s a fulfilling job that has the opportunity to bring out the best in your employees and business. Take the time to build up your skillset as a leader, and you’ll find that you have engaged employees who truly want to do great work for your company!

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August 10, 2017 0 Comments

3 Ways to Handle a Negative Business Review

It’s something that every business owner dreads in today’s digital world – the negative review. Between SiteJabber, Facebook, Google, and similar sites, reviews are everywhere – and they’re very important. We do our best work to avoid the negative ones, but sometimes customers aren’t satisfied, whether rightfully so or not. Although negative reviews can and do often happen, the way we respond makes all the difference.

Since we can’t stop negative reviews from happening, read along for some best tips to handle them effectively.

Always Respond

It can be tough to want to respond to harsh words about your business, but it’s very necessary. Responding to the negative review shows that you care about your customer’s experience and your reputation. Future clients and customers put a lot of stock in online reviews these days, so it’s important to have a response.

It’s always better to have negative reviews with responses versus unhappy customers that appear to have been ignored.

Although responding to negative reviews is crucial, it’s also nice to respond to the positive ones! Give your raving fans some attention too, and show them that you appreciate that they took the time to give you a glowing review.

Stay Calm

When you see a negative review, you probably feel angry, hurt, or disappointed – or all three! It would be easy to respond with emotion and anger in the moment, but that won’t fix the problem or make you feel any better.

Once you spot the review, take a minute to calm down. Take a deep breath, step away if you need to, and come back when you feel that you’re able to respond calmly and rationally with facts and apologies if appropriate. Focus on the points that the unhappy customer made, instead of seeing it as a personal attack on you and your business. Express understanding and acknowledge the complaint, while taking the next steps to listen and fix it.

Correct the Issue

If your customer’s unhappiness is fixable, do your best to fix it. Sometimes, they just want to be heard and your response can do that.

Can you offer a coupon, something free or perhaps a consultation to address their concerns and try to win them back over? Offering something small can make a world of difference, especially if the offering is based on their specific concern.

In the case of most negative reviews, the customer just wants their frustrations to be heard. If you can offer something of value, do so! Remove emotion from your responses and address each review with concern, understanding, and professionalism.

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August 10, 2017 0 Comments

4 Tips for More Effective Meetings

Whether you work from home or in a traditional office, meetings are typically a part of your working life. They often get a bad rap as being ineffective, too long, and pointless, but they don’t have to be!

As a manager or supervisor of employees, you can change the outcome and effectiveness of meetings. Read along for some best tips and advice to hold meetings that are worth the time of your employees.

Determine if it’s needed

The first step to ensuring an effective meeting is to see if you even need one! Ask yourself:

 

  • Can my questions be answered easily in an email or over the phone?

  • Is this more of a question for one person versus a whole team?

  • Are the topics needing discussed going to be of benefit for the whole team?

 

You can potentially address questions or small issues via phone, email, or with one person much more effectively, versus involving your whole team’s time. This isn’t always the case, but it’s important to only hold meetings that serve a purpose.

Create a schedule

Once you’ve established that your meeting is necessary, it’s important to create (and keep to) a proposed schedule. While things can veer off course slightly, schedules will keep you on task and on time. Start with the topics to be discussed, then allocate a realistic amount of time for each topic. Be sure to leave time for further discussion and questions at the end of the meeting.

Take notes and distribute

Delegate someone on your team to take good notes, and be sure that they’re written in a way that all can understand them. Once the meeting is done, make sure that this person sends the notes to all meeting attendees. You can also start a team Google Document that keeps the notes in an easily accessible format in one place.

Keep it short

No one likes a long meeting! We’re all busy and other tasks need to get done, but sometimes a meeting is just necessary. Whether it’s to recap client notes and activity, to address a specific question or issue, or just a time to get the team together, meetings are still important. When you put more attention into determining if your meeting is necessary, putting organization and scheduling at the forefront, and making the most of the meeting time, your employees will appreciate your efforts to conserve their time.

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