Five Keys to Building Time-Saving Systems for Your Small Business

When you run a business and lead a team, a lot is happening each day. And, you are likely involved in managing all or most of the work. The chronic stress of shouldering this responsibility can wear down the most dedicated of entrepreneurs. What’s more, it can prevent you from the meaningful work that can help you grow your business and expand it to the next level and beyond. 

The good news is that by creating a system for portions of your work, you can achieve a level of automation that lets you work more effectively on the things that matter, add predictability to your business, gain some time back, and make your life easier. 

The trick is identifying the processes that are ripe for systemization and selecting a system that works for you.

 

What is a System?

Simply stated, a system is a set of processes, tools, people, and strategies that all work together to solve a problem or achieve a goal. 

Creating a system for your business makes every day easier because it lets you have specific actions on autopilot. When routine processes run on autopilot, you are freed from investing mental energy or time into those processes. In short, creating a system for your work can make you more productive. 

Many of the companies you patronize every day have systems in place to automate some element of work. For example, when you order from Amazon, a team follows the steps to get your package to you. The team follows the same steps for each package, which means they have a system in place. Likewise, if you order pizza from a local shop, the workers follow a process to ensure the quality of each pizza. 

At the extreme, emergency responders have a system to respond quickly and efficiently when calls come in. Imagine if the fire department had to start from scratch and wait for each person to gather needed items before proceeding to the call. Firefighters have a system for collecting all needed equipment and getting on the truck as quickly as possible. 

 

Why You Need a System

Finding the right system can free you to focus on more significant, big-picture issues for your business, like business development. It can also make it easier for you to outsource portions of your work to a team. The right system can also help you find more personal time, too. 

If you are just getting your business started, having an organizational system can help make tasks seem less overwhelming. For example, if you produce a video each week, at the beginning the process can feel like a lot of work. But, with a system in place, you can see the steps you followed last time and replicate them, saving you the mental energy of going through the process each time.

In all likelihood, you probably already have a set of systems you use every day. You just don’t see them as official systems. Once you start to see processes as a system, you’ll find more and more tasks that could be moved onto a system. Once that happens, you are well on your way to saving time and energy.

 

A Closer Look

Before you start thinking about developing a system, it’s helpful to look more closely at the elements that comprise a system. 

  • Processes: Developing standard procedures is a large part of creating an effective system. Identifying and documenting the process involved for each system is the lynchpin of the process. For example, consider the case of sending a mass email to customers. Having a standard procedure in place frees you from thinking about the best way to send the messages each time one goes out. Having your processes documented means that someone else can step in and send the emails. Having someone create the content, check the mailing list, proofread the text, and test the email could save you several hours of work.
  • Tools: As you develop systems, you may find the specific tools are a part of the plan. The right tools for your system will vary based on the industry you are in and the types of tasks you are creating the system to accommodate. Tools can range from templates that make it easier to draft routine messages to equipment or software that makes a job more manageable. Part of developing a system is assessing tools and considering the associated costs and benefits of a tool. As you think about the cost of tools, calculate how much time a tool could save you and assign in a dollar value.
  • People: Identifying the people or person who will perform different tasks is an essential part of creating a system. In some cases, you are the person performing the task. In other cases, your system may include adding to your team to outsource jobs. Once you have systems in place, you may find that a Virtual Assistant or another team member can manage the task. Having a system in place makes it easier to find the right person for your team because you can look for team members with the skill sets needed to manage the system effectively.
  • Strategies: A strategy is a plan of action or a policy designed to achieve a goal. When you are working on creating a system of your business, you are doing just that–creating a plan of action with the goal of growing your business by automating certain functions.

 

How to Get Started

Developing systems takes time and patience, but the payoff is significant. A system that works for you and your team is the key to success. Aim to develop a sound system that becomes great over time. As you begin, set aside time to consider which tasks are ripe for systematization. To do this:

  • Track the work you do in a typical week. Write down everything you do to get a close look at how you spend your days. You may be surprised by the tasks that eat up the most time.
  • Identify tasks you frequently do throughout the week by putting a star next to them.
  • Of those tasks, pay special attention to the jobs that tend to be hands-on or time-consuming. 
  • Consider if you can stop doing any of these tasks and eliminate those that don’t add value.
  • From the remaining tasks, consider which ones could benefit from the creation of a system. Look for items that are routine, multi-step, repeatable, frequent, and predictable.

 

Find the Right System

There are a lot of ways to create a system. The easiest way is to work with an Online Business Manager or coach specializing in helping business owners create systems. Hire My Mom is a great place to find an experienced person to help. 

When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with specialized skill sets and a desire to work hard for you.

If you need help sourcing a candidate, HireMyMom’s Concierge service can streamline the process for you. The service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). Once you select the candidate that’s right for you, the two of you can start creating systems to make your business more efficient.

If you aren’t ready to bring in a person to help, several free online resources can help you build a system for your business. Research the options and consider which might work for you. Popular options include the  Productive and Free website and the YouTube series How to Build Systems for Your Business with Greg Hickman

Or, head to your local bookstore and library, where you can find several books about creating business systems. Good options include Work the System by Sam Carpenter or The E Myth Revisited by Michael E. Gerber. If you don’t have time to read a book, search audible for the right option.

 

You Can Do It!

While the prospect of creating a system may seem daunting, you can do it. Start small and focus on the core tasks that can move the needle to free up your day. Soon, you’ll be enjoying the fruits of your labor and the success that comes with a growing business.

 

Stay in Touch!

* indicates required


User Type


Continue Reading

Is an Online Business Manager the Missing Asset for Your Small Business?

As your business grows, you may find yourself stretched in many directions. At first, a virtual assistant takes the steam off by lifting administrative tasks off your plate. Now your team has grown, your customers are increasing, and you have ideas for the future. But, there’s only one of you, and all your time goes to managing the day-to-day operations of your growing venture.

Enter the Online Business Manager (OBM). Of the many roles that can help your business grow, an Online Business Manager may be the most consequential. Finding the right OBM frees you from worrying about the day-to-day and lets you move fully into the mode of the visionary executive. Adding this role to your staff frees you to focus on pursuing your vision. It can also create more time for your family, free up energy that’s currently going toward running the business, and give you the mental space you need to grow your business in new ways. 

 

What is an Online Business Manager?

An Online Business Manager takes over the daily operations of a business. In this case, the word online refers to the location of the business manager, not the nature of the company.

Many businesses use an Online Business Manager, including those that operate online and those with more traditional operations. Online Business Managers have a skill set that can be used to help run any type of business. 

 

What Do Online Business Managers Do?

An Online Business Manager essentially serves as a Chief Operating Officer for your business, so you can focus on being the Chief Executive Officer. At the most basic level, Online Business Managers lead a team. They understand your objectives for the business and are focused on leading all elements of the team to understand that vision and bring it to life. They accomplish many management-related tasks, including:

  • Project management ensures that all the trains run on time and the team stays focused on meeting deadlines for new and ongoing projects. Project management is critical as you introduce new products and new processes. 
  • Operations management includes keeping an eye on ongoing operations, troubleshooting issues, and establishing processes for better workflow.
  • Metrics management including creating ways to give you a numbers-based look at your business and developing ways to use metrics to measure business outcomes and progress toward goals.
  • People management including answering questions from team members and helping to ensure career growth and job satisfaction for employees.
  • Client management Online Business Managers may work directly with select clients as account managers in some industries.

How are Online Business Managers Different from Virtual Assistants?

When contemplating the addition of an Online Business Manager, it can be challenging to differentiate between the OBM role and a Virtual Assistant or VA. Many VAs take on some of the tasks that an Online Business Manager might do, and some Online Business Managers start as VAs.

However, the roles are fundamentally different. VAs complete tasks based on directions. For example, you tell your VA that you need to take a trip to Oregon to see a potential customer for a meeting. Your VA organizes your travel and sends out meeting invitations, saving you an enormous amount of time and potential hassle.

By contrast, your Online Business Manager is a strategic partner. She sees the tasks that she must tackle to achieve your goals and dives in to lead a team to do it. For example, you tell your Online Business Manager that you’d like to grow your business in Oregon. Knowing that goal, she (or someone on her team) researches potential customers and presents opportunities to you.

Once you select the potential customers, she will help you prepare for the meeting. After the customer is landed, she will develop processes to help ensure the quality delivery of products and services. As she does that, you are free to move on and consider additional business strategies, find new customers, and explore new business lines.

 

Do You Need an Online Business Manager?

An Online Business Manager makes sense for many businesses, but not all. The role is usually a need that a company grows into instead of one that’s added right away.

While the timing for adding this role can vary, the following indicators tell you it may be time for you to leap.

  • Time Constraints

Many entrepreneurs launch a business to have more personal time and find a better work-life balance. But, the business grows quickly and takes up any free time. This scenario can lead to frustration. An Online Business Manager can help restore the joy you once got from your business.

Also, serial entrepreneurs running several businesses often need Online Business Managers sooner rather than later. An Online Business Manager can take your existing business and run it while you nurture new ideas. The same goes if you have multiple revenue lines and need someone to manage one or more of them so you can focus on other work.

  • Capacity Limits Impede Growth

If you find yourself turning away work because you are too busy servicing existing work to add more, an Online Business Manager can solve that problem for you. The increased revenue an Online Business Manager makes possible can easily dwarf the increased cost of bringing her aboard. 

  • Reduced Personal Growth

If your business has matured, but you are still doing many of the same tasks you did when your business started, it’s time to bring in an Online Business Manager. As the CEO of your own company, it can be challenging to look after your own growth. But, it’s a hugely important consideration. If you stop growing because you are always doing the same tasks, you may lose interest in the business. An Online Business Manager can help free you from running the business and let you return to the areas where you have the most passion.

  • People Management

Many entrepreneurs are surprised to realize that managing a team brings frustration instead of joy. Even the best people will come to you with questions and concerns, and it can take time and energy to respond thoughtfully. Not responding thoroughly or thoughtfully can hurt team morale and reduce effectiveness, which can harm your business. An Online Business Manager can solve that problem for you by managing your team, answering questions, and helping promote career growth among your team members.   

  • Revenue Plateau

All business ventures will hit a revenue plateau at some point. These plateaus are incredibly frustrating when you don’t have the time to push past them or incubate an idea that could increase revenue. Bringing in an Online Business Manager to run the business can let you return to operating at a more strategic level by pushing barriers aside.

 

What is Typical Pay for an OBM?

People new to considering OBMs or COOs are always curious what the going rate is and with good reason. Wages will vary dependent on industry, experience, expected tasks and more but a reasonable range to start with is $25 to $45. 

 

Signs That Your Business is Not Yet Ready for an Online Business Manager

Just as there are sure signs that you need an Online Business Manager, there are also indicators that you aren’t there yet. Most importantly, if your cash flow doesn’t support the role, it’s best to hold off until you can make the financial commitment. An Online Business Manager can help you move the needle from your current financial place to the next. But, you need a certain amount of financial stability before you can do that. 

The second meaningful sign that you aren’t ready to add an Online Business Manager is that you aren’t prepared to surrender control of some element of your business. If you know (or suspect) that you will micromanage an Online Business Manager, potentially creating more work for yourself in the process, don’t hire one. 

Instead, work on giving up some level of control by working with a seasoned VA and grow to the place where you can give some level of control over to your Online Business Manager. The art of delegating is genuinely an art, and it takes some practice to do it effectively.

 

How to Find Your Online Business Manager

If you’ve read this and decided that it’s time to bring an Online Business Manager on board, visit HireMyMom and consider HireMyMom’s Concierge serviceWe created the Concierge Service for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. If you are ready for an Online Business Manager, this is the right route for you. With our full-service Concierge Service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s) sourced from a wide array of qualified applicants who will be dedicated to helping your business succeed and grow. 

 

 

Stay in Touch!

* indicates required


User Type


Continue Reading

Top Tips to Make Your Job Stand Out in a Crowded Market

As the job market heats up, you may be looking for new team members but finding it difficult to attract applicants. In this market, it’s essential that your job posting stands out for all the right reasons. Job seekers have more choices now than they have over the last few years, and with school and child care options still in flux in many places, job seekers are taking their time to find the right mix of pay, flexibility, opportunity, and work activities. 

But, that doesn’t mean you can’t find a great person to fill your open role. It simply means that you’ll want to make sure that your job posting stands out from the crowd and attracts quality applicants. With the right strategy and a few tricks of the trade, you can craft a job post that attracts applicants and results in a solid hire for your team. The key is knowing what’s most important to you, preparing a suitable job description and posting, and avoiding red flags that might make job seekers pass on your opportunity.

 

Know What You Need, Specifically

Once it’s clear that you need to hire someone, think carefully about what you need from the contractor or employee. 

Start by considering the desired skill set. Consider what you want this person to do and the skills needed to do it. Focusing on skills vs. experience is an important distinction because you may not find an experienced applicant in a hot job market. However, you may find people with transferable skills who can quickly come up to speed.

Then, think about how willing you are to spend time training. If you are willing to teach the job to a person with the right skillset and advertise that willingness, you will likely increase your applicant pool. 

Finally, as you consider skills, ask yourself if all the desired skills are essential or if you could work with someone who possesses 80% of the needed skills and teach the rest. You may find a gem in the rough, and with a bit of investment, could have a solid, long-term employee.

 

Flexibility Factors

Next, consider the hours you need and the working conditions. Candidates are often looking for flexible hours. But, the idea of flexible hours can mean a lot of different things. For example, it could mean part-time hours or a shared job. For some applicants, it’s the ability to work different hours on different days. And, in some cases, flexible hours can mean having a deadline and working toward it without set hours. Think about what you need and be clear in your posting about your flexibility. The more flexibility you have, the greater the number of candidates you will likely attract.

If you don’t think there’s much flexibility in your role, run your thinking by some others and see if you can’t find some wiggle room that may make the job more attractive to candidates. This is especially true if you are replacing an employee who worked a particular schedule. For example, you may have had someone who worked from noon to five every weekday. You may naturally think you want the replacement employee to work from noon to five. However, many mothers with school-age children won’t apply for that as the after-school hours tend to be very busy. But, maybe you could shift the hours from 10 to 3 each weekday. That’s a much more attractive schedule to busy mothers who could be an excellent fit for the role. Also, by being open to different hour configurations, you are expanding the pool of likely candidates to different time zones, increasing the number of applicants for your post.

 

Determine What You Can Pay

Pay is tricky, but generally, higher pay attracts stronger candidates. Be realistic about the skills you are looking for and what the market is paying for those skills. You can talk with the pros at HireMyMom to help you find the proper pay range for your job. Focus on the value the employee brings to your company and how having that person on board might increase your revenue or productivity.

When thinking about pay, it’s easy to focus on dollars and cents. While money is a huge part of the pay equation, it’s not everything. Employees consider flexibility, hours, personal time, stress levels, and working conditions when thinking about pay satisfaction.

As an employer, your role is to create a competitive pay package that balances your need for profitability with the desire to attract and retain your staff. When you are looking for team members, it’s essential to convey the total package you offer to attract applicants.

 

Consider a Signing Bonus

Another way to stand out from the crowd is to consider offering a signing bonus. Offering this one-time payment can help make your job stand out from the rest and encourage people to apply and give it a try. 

Even a modest signing bonus of $150 can move lookers to applicants because it shows that you are serious about moving quickly to fill the job and demonstrates a commitment to your team. You could even stipulate that the bonus will be paid out 30 (or 60) days after the hire to ensure it’s a good fit for both parties. 

 

Create a Compelling Job Posting

With questions about skills, flexibility, and pay settled, it’s time to write the actual job post. The key is to find the right level of detail–not too much, not too little. Aim to describe the job thoroughly, but not with so many details that job seekers are discouraged from applying. Focus on the big picture work; don’t include every task this job could include at some point in the future. 

Likewise, don’t go so light on details that job seekers aren’t sure what the job entails or what your business does. A good check is to show the post to a trusted friend who doesn’t know much about your business and ask her to explain to you what the job entails. This will give you a good sense of how job seekers may read your post.

As you draft your post, put your best foot forward and make a compelling argument that your opportunity is worth pursuing. Think of the post as a resume for the role and your business. When you finish the post, review it as you would a resume. Make sure it:

  • Highlights the results you want the new team member to produce and the critical skills needed to achieve desired results.
  • Describes the best features of the job and the company. 
  • Explains why the role is essential to the company.
  • Avoids a long list of every task that may be required at some point but aren’t central to the job.

Reviewing your job post like you would a resume can help you gauge if the tone is right. For example, if you read a resume that says, “I’m an all-star and only want to work with all-stars,” you’d likely put that resume in the trash bin. Yet, many job postings include that type of phrasing, and it turns off many job seekers. Instead, try something like: We strive to create a culture of success and support for our business and our team members. We think work should be fun and rewarding. 

 

Make Your Application Process Easy

The proper application strategy can increase your chances of attracting applicants. There are few key components to the application strategy:

  • Make sure your application directions are straightforward and easy to follow. 
  • Make it easy to apply. One way to do this is to simply request a resume and cover letter via email and skip the online application or additional forms at least for now. Quality job seekers have options and can be turned off by long job applications that require them to enter everything on their resume manually.  Once you’ve received some quality resumes, consider then having them complete additional forms. Once they know they’ve made the shortlist, they will be much more willing to spend the additional time completing additional steps. 
  • Skip the addition of attention-to-detail tests that are often time-consuming and stressful. For example, don’t ask job seekers to find the 40th word on a particular page of your website and respond with certain fonts and colors. Save those types of tests for later in the process when you have quality applicants and are choosing between them. The same goes for video responses. Many times applicants won’t take the time to apply if there are many steps or a lengthy process. However, if you narrow down your applicants to 5 or 10 then you can ask for those videos or other special requests once they know they’ve made it to the shortlist. 

 

Avoid Red Flags 

As you review resumes, you likely look for certain red flags-things that serve as automatic disqualifiers. Job seekers see red flags in job posts, too. Here are some red flags to avoid:

  • Listing too many skills in the requirements section. Including a laundry list of desired skills that includes everything the person may need to do to the job can be discouraging. Instead, focus on three to five essential skills that are critical for the job. During the interview process, you can probe for additional skills. Another strategy is to include a required and desired skill section in your job posting. Point out the areas where you are willing to train the right person.
  • Requiring strict scheduling. This is a tough needle to thread, because in some cases, schedules matter greatly, and it’s best to be honest. But, if you can find flexibility, look for it and note in your posting that you are open to discussing a mutually agreeable schedule.
  • Offering pay that’s low relative to the skills needed. Pay is tough. But, if you aren’t getting any nibbles on your post, you may need to up your pay range. Pay rate is especially important for jobs that require specific skills, if you are looking for experienced applicants or if you have particular hours requirements that may require people to pay for child care or incur other expenses that must be weighed against the pay rate.
  • Describing the opportunity or your business in absolute terms can turn off a job seeker. For example, saying that “everyone at the company is a rockstar” or that “we never make mistakes” may cause a conscientious applicant to pause and consider how difficult it could be to achieve rock star status on a learning curve or to think about the stress she might feel striving for complete perfection as a new team member. It’s more attractive to say that the company offers a supportive environment that values excellence. 
  • Letting typos or other errors stay in your post. While typos happen to everyone, seeing one in a job post is a red flag that perhaps you aren’t that serious about the job or the work. This rule is especially important if you are advertising that attention to detail is a key skill needed for the job. Be sure to have a trusted co-worker or friend review your post. Then, review it again. 

 

Keep Trying!

Great employees are out there and they are looking for work. Try not to be discouraged as you seek new team members. Like all relationships, it can take some time to find the right fit. But, investing the time to find a new team member will pay off in the long term.

 

Stay in Touch!

* indicates required


User Type


Continue Reading

A Quarter of Businesses Fail for this Reason : How to Avoid this Trap

As a small business owner, you have the heart of an entrepreneur. You are passionate about your business, driven, and willing to do anything to see it succeed. But, the sad truth is that many companies fail. According to Business Insider, more than 50% of new businesses fail in the first five years.

The owners of the failed businesses were also dedicated, passionate and driven. But, about a quarter of them had one thing in common–they didn’t have the right team in place.

To be sure, businesses fail for a variety of reasons. Common issues include product concerns, cash flow issues, or lack of demand. And, indeed, many businesses have been ravaged by the economic fall out of COVID-19. But, statistics show that staffing issues are a leading cause of business failure.

While that figure may seem daunting, with the proper perspective, knowledge about staffing options, and the right plan, you can take steps to ensure that staffing issues don’t sink your business.

 

The Right Team Can Help Your Business Soar

As you launch your business, it’s tempting to want to do everything yourself. This instinct is understandable. After all, you are passionate about your business. You care deeply about its success, and you know you’ll work hard at any and all tasks. What’s more, it’s challenging to spend money on staff when your work is in the start-up phase.

But, even the most talented entrepreneur needs help and support with some tasks. It makes sense for you to focus on the things you do best and the things that will make your business succeed.

To free up the time and headspace needed to do that, outsource tasks that aren’t central to your core business to specialists. For example, social media can be tough to do well. But, a social media manager can help. The same goes for bookkeeping or taxes. 

Other tasks just take time, and that’s time you could spend on your business. For example, routine administrative work like calendar management or travel booking can eat up large portions of your day, keeping you away from the work that will help your business succeed.

As you start your business, remember that you don’t need to focus on mastering every task. As the executive and founder, your focus belongs on the core business and making it succeed.

 

Build a Team

There are a lot of methods for building a team as you start and grow your business. You certainly don’t need to source a full-time, on-site staff right out of the gate.

Freelance specialists and virtual employees are an excellent resource for you. Here’s how each works:

 

Freelance Resources

A freelancer or contractor is someone with particular expertise who can join your team as an independent contractor. Businesses can use freelancers on an ongoing basis, for specific projects, or for a set amount of time. Some freelancers have several clients, and sometimes they just have one or two. 

Much of the available freelance talent is comprised of people–often mothers of young and school-age children–with deep business experience, extensive subject knowledge, and a need for flexibility. In many cases, a desire to better balance home and family life leads to a freelance career. These top-notch professionals can provide expertise and expertly fill your needs.

Freelancers are self-employed and work on a project-based basis. So, you don’t need to make long-term commitments as an employer. As contractors, freelancers pay their own payroll taxes and other expenses.

 

Virtual Employees

If you are looking for a more traditional team member, a virtual or remote employee might fit the bill. This is a good option if you are ready to take on an employee but not ready to rent office space or provide some of the other office life trappings. If your business is located in an area where it’s tough to find people with the right skill set, this is a great option. 

You can find virtual employees who are looking for full and part-time work. Generally, people looking for remote work opportunities are doing so to find a better work/life balance. 

When you hire employees, you cover payroll taxes and other associated expenses.

The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. 

Both are excellent options and can help your business grow and thrive.

 

Top Reasons to Use Freelancers or Virtual Staff

There are several reasons that freelance and virtual talent are an excellent option for your growing business.

  • Quality. The quality of freelance and virtual talent that’s available is genuinely remarkable. Whatever your need, you can find a dedicated, driven, experienced person to help you on a freelance basis or as a virtual team member.
  • Flexibility. Freelancers and virtual staff are used to doing what it takes to get the job done and offer flexibility in skills, hours, and costs.
  • Logistics. Freelance and virtual staff often provide their own computers, office supplies, and space. 
  • Availability. When you hire freelance resources and virtual team members, you aren’t limited by geography to find expertise and support. You can find and hire a team member who’s located anywhere with good internet access. 

 

How to Get Started

The first step is to determine the type of help you need. To do this:

  • Consider the needs of your business and make a list of the tasks that must be done.
  • Put a star next to those activities where you have the expertise, time, and passion for doing the job well.
  • Draw a circle around those that don’t make sense for you to do. 
  • Make a list of the tasks you’d like to assign out and consider what type of help you need to accomplish them.

 

Find a Talent Partner

Using a platform like HireMyMom.com is a great way to source qualified candidates who are specifically looking for remote and contract work. HireMyMom has helped thousands of small businesses find the perfect candidate for their business while helping place thousands of mom professionals in their dream jobs. You can save time and money by turning to a site dedicated to connecting driven mom professionals with small businesses. 

When you post a job on HireMyMom, you’ll find a community of dedicated, professional women who are actively seeking opportunities with like-minded employers. When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with various specialized skill sets and a desire to work hard for you.

If the prospect of a nationwide search daunts you, consider our concierge service to help reduce the amount of leg work you need to do. HireMyMom’s Concierge service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). 

Visit HireMyMom.com/employers to start building your dream team.

 

 

 

Sign Up for More Great Tips!

* indicates required


User Type


Continue Reading

What is a Virtual Assistant? And Why Smart Business Owners Use Them

Imagine a world where you focus on growing your business, and all your administrative, technical, and customer service tasks are cared for by capable and dedicated hands. If this scenario sounds like an unachievable nirvana, you’ve likely never heard of a virtual assistant. Virtual assistants (VA) can save the day–and your sanity. Knowing how to find and use VAs can change your life as an entrepreneur and help you take your business to the next level.

 

Why Use a VA

As you start and grow your business, it’s easy to fall into the trap of doing it all. You manage your calendar, pitch products, book travel, invoice clients, monitor your social media–all of it. But that’s neither sustainable nor advisable. First of all, you can’t be an expert in everything. Even if you are an expert in things as varied as social media, accounting, and marketing, managing it all is too much for one person who is focused on launching and growing a business. 

Recognizing that you need help and finding it is not a failure. Rather, it’s a way to set yourself up for success. Recognizing the need to outsource tasks, such as those that are administrative, technical, or generally outside your wheelhouse, is a sign of growth and commitment to your business. By outsourcing tasks that distract you from the core work of growing your business, you are showing your commitment to success in the areas that matter by focusing on what’s important and the things that make your business great.

 

More about VAs

VA’s are a real game-changer for many entrepreneurs because they can save you so much time and hassle as you scale your business. Often, VA’s have their own computers and other office resources. Some VA’s work for more than one client on a part-time basis and others work for a single client.

And, they commonly participate in support networks to continue learning and growing. Many have extensive contacts within the VA world if you find you need additional or focused support. 

There are two main types of VA’s. General VA’s can help in a wide variety of areas and those with a specialty within an industry or specific tasks. 

 

General VAs

A general VA is often a jack-of-all-trades who can help you with various tasks across categories. Think of this person as your day-to-day go-to resource to get things done. 

If you think of a traditional office, the general VA is like an executive assistant. The person who functions as the nerve center of the office, keeping people and projects on track. They can offer on-demand support, just how and when you need it. For example, general virtual assistants often perform:

  • Administrative tasks, including:
    • Managing your email and calendar
    • Arranging travel 
    • Performing receptionist duties (including answers calls, which are easily transferred to any phone in the world)
    • Managing files (including creating a file management system)
    • Taking minutes in meetings
    • Planning  events 
    • Issuing invitations
    • Entering data 
    • Creating reports and slideshows for presentations
    • Running personal errands, such as online shopping for holiday and birthday gifts
    • Answering support tickets
    • Transcribing voicemails, podcasts, or video content
    • Building databases
    • Maintaining mailing lists
    • Booking appointments
    • Entering CRM updates
    • Creating and managing spreadsheets
    • Updating web site pages
    • Creating PDFs, forms, and templates
    • Conducting basic research
    • Recruiting other resources, as needed
    • Serving as a liaison between you and other team members
  • Technology services, including:
    • Training team members to use new and existing software
    • Managing software
  • Customer Service tasks, including
    • Responding to customer emails and calls
    • Sending routine messages, like birthday wishes and reminders
    • Identifying trends from customer emails and calls and bringing them to your attention
  • Marketing and Social Media activities, including
    • Setting up, managing, and updating social media accounts
    • Creating large email lists
    • Testing and sending email blasts
    • Setting up Autoresponders
    • Publishing blog posts, managing comments, and replying to comments
  • Basic Financial tasks, including:
    • Bookkeeping
    • Invoicing
    • Entering receipts
    • Managing accounts receivable

 

Speciality VAs

A specialized VA possesses specific skills and know-how in a distinct area or industry. A specialist VA is more of a resource for particular projects or elements of your business. If you think of a general VA as an executive assistant or office manager, the specialty VA is more like a department head–the person with deep knowledge about a specific function or area.

Some Specialty VAs often focus on an industry, like real estate. However, many have deep expertise in a specific area, such as:

  • Social media
  • Research
  • eCommerce
  • Marketing 
  • Accounting/bookkeeping
  • Content creation and editing (written, audio, and video) 
  • Graphics (Design and photography)
  • Project management services
  • Mobile app development

Specialized assistants can complete more complicated and in-depth tasks within the specialized area. For example, a general VA can post a Tweet or update Instagram. A specialist can help with more in-depth work, such as embedding SEO words into posts.

Sometimes a general VA and a specialist work together. For example, a specialized VA with a background in web development or graphic design can create new material that a general VA can update and tweak over time.

 

Can One VA Do it All?

No. As you can see from the lists above, one VA–even the best VA available–can’t do all of these things. So, the trick is knowing what you need in a VA, writing the job description that covers your needs, and finding the person–or people–that you need.

VAs are so flexible. It’s easy to staff up and down, based on your needs. 

 

How to Get Started

VA’s can be remote employees or independent contractors who work from home. Both models work well depending on your needs. 

The first step is to determine the work you want the VA to complete. This thinking creates a scope of work and helps clarify what you’d like to have completed, outlines the timeframe, and estimates the number of hours needed to complete the project. 

Once you assess the scope of work, consider the type of VA you need, a contractor or an employee. If you have several needs, you may need a combination of resources to fill your needs.

For example, depending on your workload, you may want to bring a general VA on as an employee. You may also want to find a specialized VA to create your website and another specialized VA to build out your marketing plan. Because these are both shorter-term needs, a freelance resource may make more sense for those roles.

If you aren’t sure who qualifies as an employee and who qualifies as a contractor, here’s a handy rule of thumb: 

  • You pay independent contractors for the result of their work. You don’t have control over how, when, or where they do the job.
  • You pay employees for the result of the work and the ability to control how the job is done.

Usually, independent contractors are in a different business than your own. For example, freelancers, like artists, editors, and writers, are often independent contractors. Independent contractors can also include outside companies doing work for you on an ongoing basis. The Internal Revenue Service (IRS) has set guidelines for determining if someone is an employee or an independent contractor. 

 

How to Find Your VA

With a good handle on what type of support you need, the next step is to create a job that highlights the skill set you need. Outline the tasks you want the VA to perform, detail the working conditions (onsite, virtual), and clarify your expectations for hours.

Expect to pay between $15 and $45 an hour, depending on the skills and experience you need to complete your tasks. 

Then, post your job on HireMyMom and relax while resumes for good candidates arrive in your inbox. Once you’ve narrowed the field, set up interviews, choose a candidate, check references and make a job offer. 

 

Why Use HireMy Mom

HireMyMom.com is a great place to find a VA that is right for all your needs for three reasons:

  • HireMyMom has exclusive partnerships with three top-rated VA training programs, creating a deep bench of talented professionals who visit the site looking for opportunities.
  • When you post your job, you’ll quickly have access to a wide array of qualified candidates who will be dedicated to helping your business succeed and grow. The site attracts job seekers from across the country with various specialized skill sets and a desire to work hard for you.
  •  HireMyMom’s Concierge service can streamline the process for you. The service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full-service Concierge service, our HR Specialists will do it all for you from start to finish and present you with the top candidate(s). 

 

Stay in Touch!

* indicates required


User Type


Continue Reading

Are You a Freelancer or Do You Depend on Them? Take Action to Protect Your Business Relationships from the PRO Act

As busy entrepreneurs, freelance professionals, and parents, it’s easy to lose track of all the potential legislation pending in Washington. That’s especially true right now, with school closures and pandemic-related restrictions forcing many of us to rethink our business models. 

But, a bill called the PRO Act is winding its way through the legislative process and, if passed, could have severe repercussions for freelance professionals and the small businesses that depend on them.

Whether you are a freelance professional or you hire them, this legislation could affect your business model. If it becomes a law, the PRO Act could limit job opportunities for mothers, retirees, and college students who depend on the freedom and flexibility that comes with contract work. And, the new rules will make it more difficult for small businesses to find the flexible, dedicated, and professional support that makes it possible for them to thrive.

In this blog, we’ll tell you more about the bill and how you can take action.

 

What is the PRO Act?

The PRO Act stands for Protecting the Right to Organize (PRO) Act (S. 420/H.R. 842).

It’s the most comprehensive labor relations legislation since the National Labor Relations Act (NLRA) of 1947. The bill contains a variety of provisions that affect contractor workers and employers. (Here’s a summary from the U.S. Chamber of Commerce.)

 

How the Bill Affects Contract Workers

Most concerning, it requires workers who are now classified as independent contractors to be treated as employees who are free to form a union. While many freelancers are likely not interested in starting a union, the prospect of unionization and the requirements to treat freelancers as employees could have serious consequences for freelancers and the businesses that hire them.

Currently, independent contractors are exempt from labor laws and can’t form a union to bargain with an employer. If enacted, the definition of “employee” would expand to the point that it endangers freelance professionals’ livelihood.

Work is likely to be restructured well before workers can even consider organizing. According to Michael LeRoy, an expert in labor law at the University of Illinois Urbana-Champaign, by encouraging businesses to circumvent the law in two ways.

First, the law would incent some employers to automate jobs that can be done remotely. 

More concerning is that businesses would be forced to avoid working directly with contractors, who they’d have to treat as employees. The most likely way they’d do this is by using an agency, who serves as an employer for the contract employee. 

For example, when a small business owner decides to hire a freelance virtual assistant or social media manager, the owner will turn to an agency to avoid having an employee on the books. The agency would serve as the “employer” and charge a fee to both the business and the freelancer.

The net effect will be to reduce the freelance professional’s negotiating power, raise prices for small businesses, and reduce the contractor’s income because they are now sharing their fees with an intermediary. It’s hard to see any winners, beyond the agency, in this scenario. 

When we think of all the small businesses and home-based mom professionals we’ve worked with over the years through HireMyMom.com, we know firsthand how these rules could backfire and hurt freelance professionals and small businesses.

 

What Problem is the PRO Act Trying to Solve?

Sometimes companies misclassify employees as independent contractors to avoid costs associated with having employees. In many cases, these workers function as full-time employees for the business. But, because they aren’t considered employees, the employer does not pay the associated costs, such as unemployment insurance premiums and payroll taxes.

While we can understand the motivation to change that dynamic, this bill goes about it the wrong way. 

According to Forbes magazine, genuine independent contractors don’t want to be considered employees. They have many clients and prefer the flexibility and freedom of independent contractor status. 

This perspective reflects our experience as well. We’ve worked with thousands of employers seeking mom professionals and mothers looking for meaningful work that lets them show up for their families on their own terms through HireMyMom.com. In many cases, a contractual relationship is the best scenario for all parties. This law will harm both sides of this equation. 

In fact, this bill could disproportionately affect our job seekers–especially the virtual assistants, copywriters, project managers, bookkeepers, and social media managers, who have successfully launched businesses and are thriving as independent contractors.

 

What’s Happening with the PRO Act

On March 9, the U.S. House of Representatives passed the PRO Act. The Senate can now choose to consider the legislation. President Joe Biden has voiced support for the bill becoming law.

The PRO Act has a long history. It was initially introduced in May 2019 and failed. In May of 2020, it passed the U.S. House of Representatives, but the Senate did not pick it up. Now that Democrats control both the legislative and executive branches of government, the bill has better chances of moving forward.  

 

Take Action 

Reach out to your elected representatives and let your voice be heard.

Let your representatives know that you depend on the freelance economy and want to ensure it isn’t negatively impacted by the PRO Act.

 

 

 

Stay in Touch!

* indicates required


User Type


Continue Reading

Share the Love! Recognition is the Key to Happy Teams

People are like flowers. They bloom when they get attention. In the workplace, recognition often serves as the sun that helps feed your team and encourages them to keep up the excellent work. But, when you manage a team of remote workers, the traditional ways of thanking your team and showing appreciation may be more difficult. Team lunches, impromptu donut days, or stops at the coffee shop for a quick “well done” cup of joe are tougher to pull off when your team is scattered all over the country. 

So, what to do instead? Here are our tips for making appreciation part of your business’s culture and a list of suggestions to help you find the right tokens of your appreciation to share with your team.

 

Learn the Love Language of Your Employees

The first step is to do a little homework and find out what types of appreciation your employees find meaningful and what things don’t resonate–or worse, backfire. For example, some people love to hear their praises sung publicly. But, one person’s moment of glory can be a cringe-inducing experience for someone else. 

To find your team’s temperature, start by asking team members how they feel about recognition options as part of a regular conversation. Asking these questions may feel a little strange at first, but can be quite natural with practice. As you have meetings with each team member, casually ask about specific recognition preferences and file each person’s thoughts away for use later. 

Ask about specific options. For example, a team shout out, an afternoon off with pay, a spa gift card, a new chair–throw in whatever you are considering as part of your recognition plans to get a good sense. Also, ask each employee for ideas.

If that feels uncomfortable, another option is to send out a team survey asking each person to rank specific recognition options in terms of preference to get a pulse of what your team members genuinely appreciate. Include a write-in box so team members can contribute ideas, too. (If you take this route, consider sharing the survey results with your team so that everyone knows what matters to each other and recognition can become a team sport.)

As you are in the information-gathering stage, observe the way your employees recognize others. Do they start calls with a round of thank you’s? Are you often copied on notes where one team member praises another? These are clues about your current recognition culture. You may find that you want to build on it or head in another direction.

Finally, consider what makes the most sense for you. 

  • What’s your comfort level with recognition? Does it come naturally, or is it a muscle you need to build? 
  • What does your budget allow? If you don’t have a specific recognition budget, don’t worry. There are several ways to acknowledge good work and effort without spending money, and they are all appreciated. (See our ideas for recognizing your team below.)

Answering these questions will help you frame your thinking around recognition options for your team. Make a list of the ways you want to acknowledge others. 

 

Make Recognition a Practice

Now that you’ve done the research to determine what matters to you and your team and considered how you’d like to see a recognition culture grow for your business, it’s time to make a plan. Pick a few ideas from the list below and commit to sharing recognition at specific intervals. The right amount of recognition will vary based on your personality and team size. Find the right cadence and add the practice to your calendar. Don’t worry if it feels forced at first. It will get easier.

 

Ideas for Recognizing Your Team

First, let’s look at low and no-cost recognition ideas:

  • Say thank you often. It seems simple, but it’s easy to forget when you are in close contact with someone, and it goes a long way. Hand-written thank you cards, greeting cards, and emails are all effective. 
  • Start or end each team call with shout outs for good work.
  • Schedule quick one-on-one meetings with team members to share positive, encouraging feedback. When on these calls, make a point of not sharing constructive feedback or talking shop. Keep it to a few minutes of personal chit chat and a big helping of thanks.
  • Host a virtual award ceremony to recognize a great quarter or completion of a big project. Ask team members to present tributes to each other or serve as the MC who praises each person.
  • Praise your team via social media. You can use your business accounts, so all your customers see it, or you can add an endorsement of a person on LinkedIn.

If you have a small budget, want to recognize a significant contribution, or celebrate a milestone, here are some ideas to get the most bang for your buck.

  • Embrace the value of the surprise gift.
    • Send flowers for a job well done.
    • Treat the employee (or team) to lunch with a gift card to a local restaurant.
  • Personalize it! Order a personalized commemorative object, such as a nice pen, a plaque, or coffee mug, as a thank you for work on a specific project. 
  • Consider workplace perks as a thank you.
    • Offer increased flexibility.
    • Give the employee an unexpected afternoon off with pay.

If you have a bigger budget or just feel more comfortable using cash or gifts as a thank you, there are many options available.

  • A cash bonus is always welcome. Services like Zelle or PayPal can instantly deliver a cash boost as a thank you. Even a relatively modest amount of cash is welcome. Everyone enjoys finding an unexpected $25 deposit in their account.
  • Gift cards for travel are fun ways to say thank you. With a gift card, the size is not that important–it truly is the thought that matters. (Bonus idea: With travel difficult due to COVID-19, many people dream of their next vacation. Enlist a strategy of sharing travel-related gift cards as thank-you’s over the next few months to help your team see clear to a time when vacations and travel will once again be part of life. When they finally take the vacation, they’ll remember how you helped to make it possible.)  
  • If your team is home-based and you want to go big, consider using home office equipment as a thank you. Options include standing desks, comfortable chairs, or other office pieces that can make your team member more comfortable and productive each day.

 

What Do You Do?

Recognizing your team members goes a long way toward building an effective team and keeping people engaged. I’d love to hear more about how you acknowledge your team and the results you’ve seen.

 

 

Want More Great Work from Home Tips?

* indicates required


User Type


Continue Reading

Happy New Year! Here are the Work-at-Home Trends Coming Your Way

As we look to 2021, everyone has questions about what the year will bring in terms of public health, the economy, and the future of work. If 2020 has taught us anything, it’s that making predictions about the future is a risky proposition. But based on what we are seeing for remote teams and remote work in 2021, here are some things we feel we will see in 2021.

 

Remote Work Continues to Grow

COVID remade the workplace quickly, and many offices were (and are) shuttered. This rapid change opened many eyes to the possibilities of working from home for workers and employers–including those who had not previously been interested in virtual work setups.

While some workers may be returning to the office in 2021, Newsweek recently reported that the share of those working from home and who wish to continue is large and growing. This finding, coupled with the fact that businesses that have not previously searched for remote team members are warming up to the idea, tells me the future of working-at-home is stronger than ever. I expect it to grow quickly in 2021 and beyond because remote work offers so many benefits for each party, including:

For workers:

  • No commute.
  • Flexible schedules.
  • More family time.

For employers:

  • Larger talent pool.
  • Lower real estate costs.
  • More flexibility to add talent to the team.

 

Better Collaboration

With all the benefits of remote work, team communication can still be a challenge. But, I expect that to improve in 2021 as teams settle on collaboration processes that better meet their needs. Expect Zoom calls to be used more strategically going forward and for open knowledge sources to gain traction as we move into 2021. I also expect old-fashioned telephone calls to re-emerge as a critical communication method. People will crave the benefits of conversation without the fatigue that comes from Zoom calls. 

 

Greater Focus on Growth and Development

As people get through the pandemic and look to the future, many are likely to be interested in enhancing their skill sets for greater flexibility and increased economic security.  As a result, I expect to see more people focus on rounding out their skills through online professional development, webinars, and professional organizations. Many online platforms offer remote training. (Check out the training options provided on HireMyMom.com.) I expect new training options to appear and more people to take advantage of them in 2021.

 

More Need for Virtual Assistants and More Virtual Assistants

I expect a sharp rise in the number of people looking for a Virtual Assistant (VA) and the number of people entering this line of work because it offers many benefits for both parties.

VA’s take care of many tasks, including email response, appointment setting, travel planning, and calendar management. It’s a great business model because it solves a problem so many business owners have–squeezing more tasks into a day. Small business owners looking for on-demand support or help with administrative tasks find VA’s indispensable.

It’s also an excellent lifestyle for moms who want to control their own time, skip the commute, and put family first while still keeping professional ambitions alive. For many moms who found themselves without school or childcare options in 2020, launching a business that provides economic security and flexibility is a top 2021 priority. I expect the popularity of online Virtual Training to grow quickly next year. If you’re interested in exploring this career path, we’ve rounded up the best VA training options so you can find the one that works best for you.

 

Evolving Recruiting Methods

Employers and job seekers will continue to find new ways to connect. Many business owners are turning to smaller, niche job sites that specialize in candidates with specific backgrounds or profiles, like HireMyMom.com. Likewise, top-notch professionals looking for companies dedicated to supporting remote work in the long-term are turning to the same sites. 

Using a niche platform dedicated to connecting driven professionals looking for remote work can make the recruitment process faster and easier for both parties through shared expectations about work arrangements. 

Small business owners appreciate sorting through a more manageable pool of candidates specifically looking for remote work. Professionals dedicated to working-from-home can limit their search to like-minded employers, creating a win-win situation that I expect to continue in 2021 and beyond.

 

New  Interview Techniques and Questions Emerge                                                                                                                           

The emergence of COVID-related regulations has accelerated the trend of moving interviews from in-person affairs to calls and video conferences. I expect this trend to continue. As interviews move out of the conference room and on to Zoom calls, the interview process changes along with the script that many have used for decades.

Expect larger groups of people to participate in the interview process, leading to a more robust review of the candidate. I also predict that employers will consider more candidates for the same role. Questions that focus on soft skills will take center stage, as teams know that communication skills, teamwork, and self-motivation are essential components for successful virtual teams. Direct questions about experience effectively contributing virtually and managing projects and people from a home office will emerge as a critical line of interview questioning.

Job seekers will also ask new questions, including pointed questions about work expectations, dedication to maintaining a remote team, hours flexibility, and opportunities to grow within the company.

 

What Do You Expect?

I’d love to hear your predictions for 2021. Please share them so we can all compare notes next year. No matter what happens, I wish you and your family a safe, healthy, and prosperous new year.

 

Want More Great Work from Home Tips?

* indicates required


User Type


Continue Reading

Business Promotions Made Easy with These 4 Simple Steps

Social media is an inescapable force. It appears on your phone, it can drive a news cycle, and it is the basis for many conversations between friends and neighbors. Love it or hate it, social media is an efficient, low-cost way to reach a broad audience to promote your business and grow your brand. More and more, small businesses are using social media to interact with customers and potential customers. (Check out our prior posts on creating a stand-out social media presence.) One of the key ways social media can grow your business is through promotions. Here’s a step-by-step guide for finding and running the right social media promotion for your business. 

 

Determine the Goals for your Promotion

In addition to generating buzz about your business, promotions are great tools to achieve specific objectives. So, as you consider a promotion, think about your purpose. Because there’s a vast universe of promotions, there’s not a one-size-fits-all prescription for promotional goals. Some potential options include:

  • Gaining followers
  • Growing engagement
  • Finding referrals
  • Promoting loyalty
  • Sales of a particular item or over a specific time frame

Once you know your goal, it’s easier to choose the right promotion and create an offer meaningful to your followers.

 

Craft Your Offer

Crafting the offer’s specifics is often the most fun (and challenging) aspect of the process. In general, the offering should be unique to your business and feel special for your followers. Consider your overall value proposition and how your offering could drive engagement. Make sure the promotion offers something that your followers will find desirable.

Specific promotional options are endless. Here are some ideas to help get you started:

  • Contests, including scavenger hunts, talent or art competitions, kid writing or coloring contests, product raffles, or prize drawings, often generate a lot of participation.
  • Free items, like a gift with purchase or a small free item during certain hours/days, can drive business during slower times.
  • Discounts and coupons available to anyone who shares your promotion or earned with specific interactions, such as tagging friends or starting to follow your social media accounts, are popular options.
  • Swag giveaways of premium items, such as mugs, hats, pens, and branded water bottles, can really bring out your fans. Many business owners like to give away promotional items because it results in free advertising as customers use them.
  • Exclusive access opportunities are a great option to drive traffic to shops, restaurants, and events. Social media followers can gain exclusive access to your business/product based on the steps you outline in your promotion or by using your website or other online processes to make a reservation.

As you consider your offer, keep the potential prize proportional to the entrant’s investment to participate. For example, don’t give away a high-value item to everyone who shares your link. Likewise, if you ask your followers to make a significant investment in your promotion, such as creating a meme that shows why they love your product, the pay-off should be more exclusive. If you conduct a contest, you may need a panel of judges (such as employees or other superfans) to pick a winner for your prize. Discounts in exchange for link sharing are generally a good trade-off in this area. 

You also want to make sure that the graphics that you have for this campaign shows your business logo, too. This helps familiarize your audience with your logo and improve your brand awareness. Designing a professional logo is easy with the use of logo makers such as BrandCrowd or working with graphic designers.

Next, develop a timeline for your promotion. Include plenty of time to do any pre-work and build in some time for follow up and assessment.

 

Draft a Communication Plan

With your offer and timeline in hand, it’s time to consider your communication plan. Communication is the key to a successful promotion. Look at any existing communication plans you maintain and see if opportunities exist to take an upcoming communication or advertisement and add information about your promotion. Depending on your goals, consider a mix of social media and traditional vehicles for reaching your audience.  

Then, prepare your posts and other media well in advance of your start date. Be sure to:

  • Clearly outline how the promotion works, including any exclusions or deadlines.
  • Include plans to publicly share the name of your promotion winners, if appropriate. 
  • Thank everyone who participates. 
  • Share your appreciation for the enthusiasm your followers show around the promotion.

When the launch day arrives, deploy your communication materials and monitor the feedback you are getting on your posts. Posting comments and making updates based on questions or comments that appear will let your audience know that you are engaged in the promotion. To help keep your promotion top-of-mind, regularly share information about it with your followers.

 

Assess Your Results

When the promotion ends, take a look at how it went. Consider:

  • Did you meet your goals?
  • Did managing the promotion take the time you expected? Less time? More time? (If the answer is more time, you might want to hire a Virtual Assistant to help in the future.)
  • What feedback did you hear from those who participated? How about those that mentioned the promotion to you but didn’t participate?
  • What did you learn in the process?

Answers to these questions will help you craft even more successful promotions in the future.

 

What’s Working for You?

Promotions are a fun way to drive business. We’d love to hear about your experiences–the good, the bad, and the ugly. Drop me a line and let me know what promotions you’ve tried.

Want More Great Work from Home Tips?

* indicates required


User Type


Continue Reading

What is the Best Human Resources Solution for Your Small Business

Having a thriving business can be extremely rewarding especially when a company’s growth results in expanding to onboard extra help.

If a company owner has a managerial background, they will have some knowledge and/or experience when it comes to onboarding, training, and evaluating employees and their work. 

For the entrepreneur who is used to working for themselves and themselves alone, it’s a different story. 

This is where having human resource personnel can be beneficial. The biggest question when it comes to a company’s HR is whether to outsource or insource.

 

Outsourcing vs Insourcing HR

An internal human resource department would be a good decision if a company is mid to large size in scale. Typically this applies to companies with more than a handful of employees.

For small businesses, however, it wouldn’t make sense to hire a full HR department within the organization if they are only dealing with just a few key staff. In this case, it’s much easier and faster to outsource instead. 

 

Why is HR important for small businesses

Having some form of HR in place is necessary for the function of any business that employs others. 

But human resource tasks are redundant, time-consuming, and don’t contribute to the bottom line of a company’s profits. 

Left up to the owner or core staff members to take care of could lead to a negative impact on a business’s productivity and cost the company a lot of money in the long run.

The realized benefit of having an outsourced human resource system in place is immediate. 

The newfound time allows small business owners to focus on the tasks that bring them the most ROI and significantly improve the function of the company’s operations overall.

 

The Top 3 Benefits of HR Outsourcing

  1. Time-Saving 
  2. Cost-Effective
  3. Less Staff Turnover

 

A good HR company will set up a consultation with their client to learn about their needs and help determine the role they are looking to fill for their expansion. They will usually handle all aspects of the job posting itself and screen applicants as the resumes come in.

When it comes to interviewing candidates, the HR company can help write the interview questions, schedule, and conduct them. 

They will select only the most qualified to move forward for the final interview with the company owner. They will even send out courtesy emails to applicants who were not selected for the job.

An outside human resource organization can save small businesses time, money, and result in less staff turnover due to the thorough pre-screening and onboarding process that takes place.

If you’re a small business owner looking to expand your organization and think that outsourcing your human resources would be a good fit for you, Hire My Mom does offer an excellent Concierge Package for consideration. You can learn more about this service here.

 

 

Want More Great Work from Home Tips?

* indicates required


User Type


Continue Reading