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If you’re looking to become a virtual assistant, or if you’re just wondering what services you can offer companies, this list will help you out. A virtual assistant is an employee who works remotely and provides administrative, creative, and other types of support to clients on an as-needed basis. Being a virtual assistant lets you work from home, on your own schedule, but it does require considerable organization and self-motivation. Keep reading to learn what skills make a good virtual assistant and what services you can offer companies as a result!

1) Customer Service/Support

Being a virtual assistant means that you are a vital part of any business! Whether it’s answering customer questions, setting up meetings, or making travel arrangements for your team, a VA’s customer service can either make or break a business. Being great at customer service is an essential part of being a successful VA, and you can put that to work for other companies by specifically handling customer inquiries.

2) Bookkeeping

One of the first things you can offer as a virtual assistant is bookkeeping services. This will allow businesses to outsource bookkeeping to you and save time and money. If your clients are small businesses, it’s likely they don’t have much of a budget for hiring a full-time employee to handle their books.

3) Website Work

Any business will likely have a website, and most websites need some sort of maintenance or improvement every now and then. If you’re comfortable with HTML and other web-building tools, you can offer your services to help fix up a site.

4) Writing & Proofreading

If you’re a writer, someone in your circle of friends is bound to ask you for a writing or proofreading job at some point. In fact, according to recent stats, employment of writers is going to grow by 9% over the next few years! That’s because everyone needs something written at some point — anything from a blog to an annual report. If you’re good with words and already have an idea of what’s involved in being a writer, then working as a virtual assistant will be a breeze!

5) Administrative Support

Administrators are in high demand. Most important for this type of VA is your ability to multitask and use your problem-solving skills to solve any problem that comes your way. As an admin support VA, you will schedule meetings, coordinate schedules, and more.

6) Digital Marketing

Marketers are turning to virtual assistants for tasks ranging from running pay-per-click campaigns and managing social media accounts to creating sales copy and performing keyword research.  If you have experience with SEO, PPC advertising, content marketing, or anything else digital marketers do, you can offer your services as a VA to local businesses or online companies. If you’re already working as a VA, why not add digital marketing to your skill set? The more services you offer clients, the higher your hourly rate will be — and you might even be able to charge by project instead of per hour if you offer enough value.

7) Event Planning

If you have an eye for detail and are willing to work with a flexible schedule, event planning might be a great service option for clients looking for help with conferences, trade shows, or even weddings. 

8) Advertising

If you have experience in social media, search engine optimization, or email marketing, then it might be a good idea to offer ad-related services as a virtual assistant. Facebook, Twitter, and LinkedIn all frequently hire freelancers to help them advertise their platform by posting updates, writing descriptions for ads and banner ads that appear on their social media pages, and writing copy for email campaigns. Virtual assistants are also often hired to help with SEM (search engine marketing) and SEO (search engine optimization) campaigns.

9) Market Research

When you’re a virtual assistant, your research could range from market research to competitor analysis, to social media and digital marketing analytics. You may conduct site audits or content audits for clients as part of your research. There are a number of tools available for conducting market research online, such as Google Analytics and Kissmetrics, that can help you with various aspects of doing market research as a VA.

10) Fundraising & Donation Management

Fundraising is an ongoing necessity for non-profit organizations. Being able to track donations, process receipts, and generate donor acknowledgements is key to any fundraising campaign’s success. Because of its importance in non-profit fundraising, using a virtual assistant who can take care of these processes effectively and efficiently will help an organization’s bottom line.

These, of course, are just a few of the services you can offer as a virtual assistant, and with lots of tools out there, you can offer more services than those listed here! Is there a service you offer that you want to share with the HireMyMom community? Reach out and tell us about it!

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