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August 10, 2020

How to Hire the Best Candidates for Your Remote Team

There’s nothing better than landing a great new team member-especially a remote team member. It’s a sign that your business is growing and you are ready to support additional people to help you get to the next phase.

But, finding that person is often easier said than done. And the stakes are high. According to a recent article on business.com, a bad hire can cost your business up to 30 percent of that person’s first year’s pay. More, if you factor in the time and expense that went into finding, onboarding, and training that person. If the bad hire hurt team morale or caused you to lose a customer, the costs can quickly grow.

While those numbers can be scary, take heart–it is possible to find and hire the right person. But, like most things in life, it’s easier to do it when you have a well-thought out plan and understand the common pitfalls that can lead to making a poor choice. 

 

Search Your Own Heart Before You Search for Candidates

A key ingredient in successfully finding the right candidate is understanding exactly what you want this person to do. This is easier to do before you start searching for a candidate and is best accomplished by writing a job description. To get started, consider:

  • The goals for the role. A year after you’ve hired this person, how will you measure his/her success? For example, do you want to see sales increase by ten percent? Improve retention rates? Increase your social media presence? Maybe it’s important that this person fits in well with an existing team or brings new ideas to your business. Whatever the goal is, think of it in terms of an evaluative measure that can be used to assess success.
  • The skills and background needed to successfully do the job. Thinking about the objectives for the new role, consider the skills and background that will help a candidate succeed. 
    • If you have people already in this role, get their thoughts on the right background and compare them to your own ideas.
    • Look at similar roles both within and outside your business and see what skills and backgrounds others are asking for in the role. 
  • The things that matter to your team. Do you have a team of night owls who are looking for a morning person to help balance them out or take customer calls earlier in the day? Maybe you have a team of project managers who would love to have someone with sharper design skills join the group. Thinking about the dynamics of your team and organization can make it easier to know more about who you are looking for when you start your search.
  • What “remote team member” means to you. Do you want someone to work set hours or are you more of a core hours shop? If so, what are the core hours? Are you open to someone located in a different time zone? Do you prefer someone who can personally meet with you for an occasional lunch or team meeting? If you have preferences in this area, be sure to make note of them at this stage.
  • Know what you value in this position. Are you looking for integrity, efficiency, intelligence? Maybe you want  someone who is proactive, a team player, organized, attentive to detail, and  handles correction well. Whatever the traits are that matter to you, identify and document them as part of this process.

 

Write a Job Description

Now that the ideas are churning in your mind, sit down and write a formal job description. You may want to include:

  • A functional and descriptive job title.
  • An overview of the job’s responsibilities.
  • Goals for the role.
  • The skills and background required to succeed.
  • Any specific hardware or software skills.
  • Information about why the job matters to your company.
  • Pertinent details about how you expect the remote work relationship to work. 

 

Share Your Thoughts

Once you have a draft, share it with others who know about the job or will be working with this person. Discuss the job until you get to the heart of what you want. Be specific. 

Continue to revise the job description until it really fits your needs and you have agreement that it captures what you’re looking to achieve by adding this role.

 

Create a Plan to Find the Right Person

When you are looking for a remote team member, you have the important advantage of not being limited by geography. You can find and hire a team member who’s located anywhere with good internet access. 

Using a platform like HireMyMom.com is a great way to source qualified candidates who are specifically looking for remote work. You can save time and money by turning to a site dedicated to connecting driven mom professionals with small businesses. 

If the prospect of a nationwide search daunts you, consider our concierge service to help reduce the amount of leg work you need to do. HireMyMom’s Concierge service was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process. With our full service Concierge service, our HR Specialists will do it all for you start to finish and present you with the top candidate(s). 

 

Prepare to Interview Candidates

With candidates identified, it’s time to develop initial interview questions before the first interview. What are some questions that would help you spot those who do and don’t have those skills or qualities?

In the Book, “Who” by Geoff Smart and Randy Street, they outline a thorough process for hiring “A” players. The process may be overkill for some smaller remote roles but the basics of the process provide a solid foundation for selecting the right candidate. 

The interview questions Smart and Street recommend are easy and conversational. They recommend an initial phone interview asking the following questions:

  1. What are your career goals?
  2. What are you really good at professionally?
  3. What are you not good at or interested in doing professionally?
  4. Who were your last five bosses and how would they rate your performance on a 1-10 scale when we talk to them?

Each of those questions should be followed up with “tell me more”, “how” and/or “what” to dig deeper to gain more insight about the candidate and their performance, work ethic and skill level. 

Once you’ve discovered who passed your first interview, Smart and Street recommend the “Who Interview” which “is designed to give you more confidence in your selection because it uncovers the patterns of somebody’s career history and is a chronological walkthrough of a person’s career.” They recommend walking through their past five jobs and asking:

  1. What were you hired to do? How was your success measured in that role?
  2. What accomplishments are you most proud of? Be listening for correlations relating to the expectations of your job. 
  3. What were some low points during that job? Or what part of the job did you not like? In what way were peers stronger than you?
  4. Who were the people you worked with? Ask specifically for the boss’ name. Ask what that person will say were their biggest strengths and areas for improvement. That lets them know you will be calling and they are more likely to give you an accurate response. 
  5. Why did you leave that job? Dig deeper into their response with more questions to more fully understand. 

 

The Reference Checks

The last step of the selection process is to check the candidates references. This will be an opportunity to see what others think of them. You may want to ask them some of the same questions from above to see how similar their responses are. 

Taking the time to get a more full and complete picture of someone’s work history, personality, strengths and weaknesses will help you determine who is the best match for your role. Knowing what you want and what your goals are will help guide you in the interview process. The rest will be determined by the answers you receive!

 

Avoid Common Pitfalls

With all the work you’ve done so far, you are likely sailing toward the right pick for your opening. Still, beware of these common pitfalls:

  • Short changing the thought process to determine exactly what you are looking for or needing from this role. 
  • Limiting the job description so that it includes only skills needed or tasks to be accomplished. It does not include the goals and outcomes for the role.
  • Conducting  interviews that are too are short and do not give you an accurate representation of the candidate. 

 

Enjoy the Process!

Hiring the right candidate with the right skills for the right job can dramatically impact your company’s productivity, outcomes and goals. Your biggest asset is usually those you place on your team. They can help you succeed or they can hold you back. Embrace the opportunity and the process to find the right fit.

 

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June 9, 2020

5 Tips for Hiring a Remote Team Member

Entrepreneurs often find themselves wearing too many hats. And at some point, it becomes obvious that hiring a contractor or team member make sense for growth, sustainability and sanity.  

Remote work has revolutionized the way small to medium businesses conduct themselves. It’s become an attractive and affordable option for many reasons and  COVID-19 just helped raise awareness of how feasible and advantageous it is. Once you’ve decided to hire your first or next remote team member, you’ll need some guidance on the process.

 

Here are 5 tips to get you started with your new hire:

 

Crafting Your Job Description

The first step is to get the job title right. You want to make sure you attract relevant candidates to your posting — and your job title is your headline. Think about what roles and responsibilities you’d like your new hire to take on and match the job description to them.

Your job description should define the overall goals of the role. 

What is the main goal of this role? This should not be just the most important tasks of the job, but also the outcomes you desire for this role.  For instance, is your goal an increase in sales? Is it building followers on social media and attracting new clients? Or are you looking for the highest levels of customer service? Knowing your goals will help drive your job description and the qualities and skills you are seeking in a candidate.

If you are seeking an assistant to take over some of your day-to-day duties, it’s sometimes helpful to keep track of your typical day. Pay attention to the tasks you like doing and the ones you don’t and write them down. Do the same for tasks you struggle with. It’s a lot easier to put those into your job description so you can attract the right candidate who is qualified and experienced with the areas of your business you need the most help with.

 

Where to Find Your New Hire

There are many places you can post your job to:

  • Social media like Facebook and LinkedIn
  • General job sites like Indeed or Monster
  • Niche or boutique job sites like WeHireHeroes.com (Vets) and HireMyMom.com 


With the social media and general job sites, you are likely  to get upwards of a thousand or more applicants in a 24 hour period. That’s one reason many have switched to the more niche sites where they can attract high quality candidates without spending days sifting through resumes. Boutique sites filter out the best of the best leaving you with quality candidates who are serious about working for you to choose from. We cover other advantages in this blog.

(Note: At HireMyMom our professionals are independent and not employed by HireMyMom. We do not charge any commissions to the job seeker or employer.)

Screening Your Candidates

Once you’ve received applicants for your job posting, it’s time to start reviewing who you want to interview.  Here are some keys to moving through this step:

Cover Letter – ask for specifics in the cover letter title to filter out those who are not paying attention to detail.
(Traits: attention to detail, invested time, not cut and pasted).

Portfolios – you can ask for samples of their work to evaluate the quality and efficiency (depending on the job).
(Traits: Depending on the portfolio you can ask for web design examples, market research samples, or ask them to submit a short video answering a couple of questions).

Resume – make sure the resume you’re presented with is professional and speaks to the traits and skills you are seeking.
(Traits: Attention to detail, articulation, grammar and spelling, time invested).

Skill Tests – there are some really great online skill tests available that you can ask your candidates to complete to help you determine their personality traits and competencies. One to consider is 123Test.com. 

Conducting Interviews


When it comes to the interview process, a couple of the most common platforms for video interviews are Zoom and Skype.

It’s important to ask the right questions during the interview process. We’ve put together a really great interview cheat sheet featuring our Top 10 Interview Questions To Ask that you can download here.

The last step in the interview process is to screen for references. You can ask your candidates for 3 references but there are other ways you can screen them too. 

If they have a LinkedIn profile you can preview it to see if they have any referrals or endorsements. You can also preview any shared social media profiles so get a better understanding of their work (if applicable) and personality traits.

 

Creating Your Job Offer

Once you’re ready to take that big step you can prepare your job offer.

Job offers will vary depending on whether you are bringing your candidate onto your payroll or hiring them as an Independent Contractor.

The common job offers will include the following:

The job classification – part-time, full time, contract-based, etc.

  • Hourly or salary rate.
  • How and when candidate will be paid.
  • Expected work hours if certain hours are required.
  • For employees: benefits, vacation allowance, and any other job perks disclosed in the job description.
  • Conditions of employment – include contract term (if applicable) and probationary period.
  • Start date and training / onboarding period.

If you’re in need of some guidance for independent contractors, check out our article 7 Essentials to an Independent Contractor Agreement.)

At HireMyMom, we feel blessed to have helped thousands of employers find talented remote team members for their businesses for over 13 years now.

We hope you have found this article useful. If you’d like more information about HireMyMom and the services we provide to employers you can visit our employer page here.

 

 

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February 5, 2020

7 Essentials To An Independent Contractor Agreement

As a business owner, you often take on the roles of many people. You can find yourself working long hours and doing all of the work by yourself to keep your company afloat. When it gets so much that you can no longer keep up, it’s time to hire!

You’ll want to determine if the job you are hiring for is a contractor role or an employee role. You can learn the definitions on those here and get some additional advice here. 

If you are hiring freelancers or contractors an independent contractor’s agreement will help you outline the details of the work to be performed, terms of the agreement, compensation, and any additional important details. 

In today’s article, we will discuss the importance of a contractors’ agreement and some key components you may want to include when creating one*.

Statement of Relationship

This is the opening of the contract that discloses the parties the agreement is between. The Company name is indicated and from that point on, referred to as “The Company”. The Contractor’s name and his/her company (if applicable) is also indicated and referred to as “The Contractor” from that point on.

This piece of the agreement is extremely important to get right especially when it comes to the contractor being able to prove his or her work status. It protects against employee misclassification.

The contractor-client (Company) relationship is a business relationship, not an employer-employee one.

Scope of Work

This part of the contract highlights the work the Contractor will be doing for your Company. If there was an SOW (Statement of Work) drawn up (which is recommended), it would be included here.

Note: A Statement of Work (SOW) is a document within the contract that describes the scope of work and/or project being performed as well as performance expectations.

Payment and Billing Terms

This is an important part of the contract. Rates agreed upon should clearly be disclosed here along with the terms of billing and form of payment.

The rate of pay should have been discussed and agreed to ahead of time along with any commission rates (if applicable). For payment, it should be discussed with the Contractor how you would like to be invoiced and the payment dates.

Party Responsibilities

This part of the agreement applies especially if there are multiple departments involved within your Company that your Contractor will be performing work for or collaborating with. This is a good opportunity to present the review and approval process, set the standards of communication and to also have your Contractor provide proof of insurance.

Deadlines and Timelines

The Contract term (length) should go in this section of the agreement. If you don’t have one, it’s good to at least set a contract review/renewal date.

If this contract is for a project, the timeline or approximate timeline should be specified. If the project is large enough, milestones can be outlined as well. Clear goals and targets should be outlined. The more details you can include the better. This will ensure clear expectations and communication between yourself and your Contractor.

Termination

Not all agreements work out. Sometimes they have to come to a close. All contracts need to have a termination clause.

The termination clause offers the right for both parties to cancel. Reasons to end the contract should be clearly stated. Some considerations include nonpayment, breach of contract, and business disruption.

When considering the termination timeline most contracts can end with 30 days written notice from either side.

Non-Disclosure/No Compete Clause

Unless your contractor is designated to only working with you at the time of the agreement, having them sign a Non-Disclosure or No Compete clause might be difficult.

If they have more than one client, chances are, at some point, they might be working with your competitors.

You can, however, cater to the non-disclosure specifically in reference to the information you share with them about your company. 

Other Considerations

It’s always advisable to have a legal advisor review your contract before it officially falls into the hands of a Contractor. Once reviewed, it may be able to act as a template for future contract work as well.

 

For more information, see:

 

*HireMyMom.com (HBWM.com Inc.) does not provide tax or legal advice. The material contained herein is for informational purposes only and does not constitute tax or legal advice. Readers should consult with their own tax advisor or attorney with regard to their personal and business tax situation.

We have some amazing Contractors right here on HireMyMom. You can see what other business owners are saying about our services here.

Ready to start find a great candidate now? Click here to get started.

 

 

 

 

 

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January 20, 2020 0 Comments

5 Tips For a Winning Cover Letter to Get You Hired

Ah, the cover letter – the sister document of your resume! It’s an important but often overlooked part of the job searching process, and one that demands more attention.  Whether cover letters come across as an afterthought, are too lengthy, or simply lack any depth, there can be a number of errors avoided by taking a second look.

Grab their Attention

Realize the hiring person may get 30-50 resumes (or more on mega job sites). And the resumes that get read are the ones with something that GRABS their ATTENTION!  Something like, “Let Me Take More Off Your Plate!”  Or, “I thrive on being proactive in ways to make your life easier! Hire Me!”

Don’t be afraid to add some personality to your cover letter and show your “go-getter” attitude. No one wants to hire a bump on a log. Also, the P.S. is the most read part of ANY email or letter.  P.S. Your “Go Getter Attitude” so that you stand out

Be Diligent

You want your first impression to be a good one! Be sure that your grammar is perfect, your spelling is correct, and your sentences well-structured. Don’t rush through this because it tells the hiring person you aren’t paying attention to details and aren’t putting 100% effort in.

This doesn’t mean that you can’t inject some personality into your letter, but proper writing rules remain a required element of the job application documents.

Focus on the Company

The number one goal of your cover letter is to show why you would be a great fit for the job!  Your letter shouldn’t go on and on about your accomplishments, but rather convey them in a way that shows relevance to the employer.

You should always look up the company to show that you’ve done your homework and took the time to learn about them. (Hint: Read their “About Us” page and a few blogs to get a feel for the person and company).

Bullets are Key

Begin your cover letter with a brief paragraph or two, then consider using bullet points to highlight key selling points on why you think you’re the best candidate.  This breaks up large chunks of text, allows the employer to see your points quickly and easily, and makes you appear considerate and well prepared.

Show Why You’re a Fit

What do you bring to the table?  List specific character traits, past experiences, and job roles that are a direct fit to this specific position. Have a testimonial from a past client? You may want to consider adding it to your cover letter.

You may have had 10 jobs that you’re proud of, but which jobs, and more importantly, which qualities from those jobs, will allow you to shine in this new role?

By focusing on the company and job position, you’re focusing on the employer’s needs, not your own.  Be sure to include succinct, relevant information that will allow the employer to see what they would get from you immediately.

Lastly, make it easy for them to read, add some personality, and show them your “go-getter attitude”!

Click here to see some of our Newest Job posts.  

Ready to apply? Click here to add your resume and start applying!

What have other Job Seekers said about HireMyMom.com?

Click here for some helpful blogs on resume and cover letter tips.

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December 16, 2019

10 Qualities To Look For When Hiring a Remote Contractor or Team Member

The world has gone digital and as an Entrepreneur, you now have the ability to put your products and services in front of the right people across many digital channels.

This means, that your business could grow substantially overnight. If you’re not prepared for that growth, you’ll find yourself completely overwhelmed with the many day to day tasks required to operate and maintain your company.

Que the rise of remote contractors.

What is a remote contractor?

Just as the name describes, this person works from their own office space (often out of their home) and uses their own equipment and software.

 

Why consider hiring a remote contractor?

  • They can start immediately
  • Require very little training
  • Have little to no onboarding costs
  • Are more productive and
  • Can save you time

When deciding on “how” you want to expand your business, you should focus on filling the voids of your company. 

What does that mean?

Well, if you carefully assess all the tasks you’re doing right now and break them down by priority, the ability to do them yourself, and whether you like doing them – you’ll soon have a vision for your new hire.

Whether you’re hiring a bookkeeper, marketer, content writer, or assistant, here are some common traits you should consider when hiring a remote worker.

 

10 Qualities To Look For When Hiring Remote Team Members

 

1.  Strong Communication Skills

Communication is key to any successful working relationship. It’s especially important for a remote employee-employer relationship because most of your conversations will be taking place through text, phone, email, and/or video chat. You should also keep in mind, the time zone your remote worker lives in, their first language, and their response time when you communicate with them.

Because a remote employee can’t just walk into your office to ask for help whenever a situation arises and vice versa, you have to be able to effectively communicate. Without this core competency, it’s impossible to succeed with a remote employee. 

 

2. Independent and Self Motivated

The last thing you want to be doing is micromanaging your remote worker. He or she should be independent, self-motivated, and be able to complete most tasks assigned with very little direction (unless the task requires it).

Successful remote workers must be able to motivate themselves to stay focused with little distraction seeing each task from start to completion.

Because you can’t be there in person to ensure your remote worker is staying on task, independence and self-motivation are must-have qualities when finding the best fit for your organization.

 

3. Flexibility and Availability

A huge benefit for a remote employee is the flexibility of the job. For remote employees who are parents, this means they can drop off and pick up the kids from school, attend soccer games, school plays and more.

Just as flexibility is a benefit to the remote worker, the remote worker should be flexible with you, the employer.

Your remote worker should be flexible with your schedule and also available when you need them. If they are not a designated remote worker, they should be able to attend necessary meetings and communicate with you in a reasonable time frame with proper notice.

If you run a business that has a lot of tight deadlines, consider a designated, full-time remote worker over a freelance part-time one.

 

4. Ability to Organize and Prioritize

Strong organizational skills are extremely important for a successful working relationship with a remote employee.

They should be able to take a list of tasks given, organize, and prioritize them with minimal direction and be able to carry out this task on a continuous basis.

If your business uses a Project Management software, your remote employee should be able to navigate through it with ease. If they have experience using the software, it’s even better as there’s less of a learning curve if at all.

 

5. Tech Savvy

Because the world has gone digital, your remote employee should be tech-savvy, especially since their work is done on a virtual level.

Your remote worker should be fluent in common software applications such as Microsoft Office and Google Docs.

Because your remote employee will be performing many of the day-to-day tasks on a shared software they should have a good understanding of how to use it. If training is needed, they should be able to learn the software from you personally, YouTube or other online training.

 

6. Excellent Time Management Skills

Effective time management is fundamental to the success of any business. When you hire someone with excellent time management skills, they will be able to complete more tasks for you in less time which translates to saving you money.

Remote workers with great time management skills will create and maintain daily to-do tasks, they have designated workspaces so they can perform their work with minimal distraction and will find ways to optimize their time on the tasks they are given – including learning new software applications.

 

7. Honest and Reliable

Remote work requires a level of trust between yourself and your remote employee. You will likely be giving them access to your software, email inbox, website, and more.

It’s important to properly interview and screen your candidate before you hire him/her and depending on the nature of your business, a background check might be needed as well.

An honest and reliable remote worker will tell you when they don’t understand something, they will be honest if they make a mistake so it can be corrected quickly with minimal negative impact to the company.

They operate themselves with the highest level of integrity which is reflected in the work they do for you.

 

8. Remote Experience

It’s important to select a remote worker with experience. They should have a designated workspace, their own reliable technology to work on, the key software programs such as Microsoft Office as well as anti-virus protection to keep their computer (and your sensitive information) safe.

Remote workers with experience are also ideal because there is less transition and training required when it comes to onboarding them.

 

9. Administrative Experience

One of the most in-demand types of remote workers for small businesses are Virtual Assistants (also known as VA’s).

You can incorporate virtual assistant duties into almost any role. Often there is an overlap in VA tasks whether you’re hiring someone to help manage your social media, conduct bookkeeping or maintain your website.

Some common VA tasks include: 

  • answering emails,
  • entering invoices,
  • managing calendars / setting appointments,
  • research,
  • updating blogs,
  • customer service,
  • travel arrangements,
  • answering phone calls.

 

10. Positive Attitude

Sometimes it’s not the talent but the attitude of a worker that helps you determine whether or not they would be a good fit.

A remote employee who has a positive outlook will provide you with higher work quality than one who is negative.

They will take any constructive feedback you provide in a positive light and not become defensive or offended. This, in turn, leads to a continuous improvement of work quality and flow.

 

As the small business community continues to grow, the demand for remote workers does too! At HireMyMom, we have a large selection of remote workers to choose from. The benefits of our workers are that they are often in similar time zones, speak fluent English, and are typically work-ready within 24-48 hours of you hiring them.

We hope you’ve found this article helpful. We have another great article that you might like called “ 7 Reasons Why Moms Make The Best Remote Workers For Small Businesses”. 

If you’re ready to get started with a remote employee, you can post your job here. If you need to hire but are overwhelmed at the task, consider using our VIP Small Business Concierge program and allow one of our HR Specialists do all the work for you! 

 

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November 25, 2019

5 Questions Every Small Business Entrepreneur Should Ask Before Hiring A Virtual Assistant

As an entrepreneur, you may have reached that point in your small business where you are thinking you need some help. There just aren’t enough hours in the day for you to check and respond to emails, field phone calls, create social media posts, create email blasts, manage your calendar, research topics, manage day to day operations, and on and on.

There are many advantages to having someone who can assist with tasks that feel overwhelming so you can focus on the more important, revenue generating activities of your business. And working with a virtual professional can help you focus on GROWING your business and help you leverage your time better.

Before you jump in feet first and start the scouting process to find a Virtual Assistant (VA), there are some things to carefully consider.

Here are 5 questions you should ask and answer before hiring a Virtual Assistant or a Virtual Professional.

1. Do You Know What You Need?

Take some time to decide what tasks would be most beneficial to have someone else do. Make a list of the job duties you don’t like or don’t have time for as well as any tools or programs needed to complete the tasks.  As you create your job post, this list will help you refine the duties to help you find the right person for the job.

Are the tasks suitable for one type of assistant or should you hire more than one person? It may be that you need a part-time administrative assistant as well as a part-time social media manager, bookkeeper, blogger or customer service specialist depending on the tasks and duties you need to have done. Many businesses start out small and hire someone for 5-10 hours per week until their business grows and they need more help in various areas.

 

2. Are You Looking for a Certain Personality?

You will be working closely with a virtual assistant, so it’s important to find someone who gets you. Are you a Type A driven personality who works better with similar personality types? Are you more laid back and work better with someone who is too? Do you procrastinate too often and could use a no-nonsense person to help keep you on track? Do you run a faith-based business and want someone who shares your Christian values?

Knowing your personality type and what type of person you are looking for in a virtual assistant who will complement that is essential.  If this is important to you, you may consider having the applicants submit their scores to a personality assessment test.

 

3. How Will You Work With Your Virtual Assistant?

You will have the most success working with a VA when roles and communication are laid out clearly. There are a lot of project management resources out there like Slack, Asana and Trello to help with task tracking, communication, and project management. Or you may choose to keep it simple with daily or weekly check-ins by email or Zoom calls, sharing via Google Suite or DropBox folders. Decide up front how you will work best to ensure efficiency for you both in work and communication. But remember that communication is key and that no one will be able to read your mind or do a good job if they are not taught, show and directed early on especially.

 

4. What Skills Do You Need in a Virtual Assistant?

Having a list of tasks to delegate is a solid foundation when you are ready to hire a virtual assistant. Keep in mind, though, that hopefully this will be an individual who can grow with you and your business to form a great long-term working relationship. Think about what kind of skills you want a virtual assistant to have and what would bring you the most value as your business grows over the next two or three years.  If you are unsure, try searching the internet for Virtual Assistant (or whatever role you need) job duties to get an idea of what others are hiring these assistants to do and what skills may be needed.

 

5. Will They be Dealing with any Private or Sensitive Information?

If you need someone to help with parts of your business that include sensitive or private information to you or to your clients, you should consider not only checking references but also doing a background check or requesting a Trust Badge from a service such as SafetyPin Technologies. In today’s remote economy, it is important to do the extra work up front to reduce the chances of someone having access to sensitive information or business assets that turns out to be less than trustworthy. It is wise to get to know the person before allowing them full access to your business. Start small and allow them to prove themselves. The extra work up front may save valuable time and headaches in the future.

  

And when you are ready to hire, HireMyMom can help you find a great Virtual Assistant or Professional.  We believe Moms make great virtual employees or contractors.

FACT: Over 5.4 million mothers put their careers on hold to stay home with children*. That adds up to a lot of talented women with experience, education, skills and the motivation to find flexible work that can be done from their home office. (*Source: U.S. Census Bureau)

What are the benefits of hiring remote employees or contractors from HireMyMom?

  • Save time.
  • Save money.
  • Save on office space and office equipment.
  • Save Your SANITY!
  • We do NOT take any commissions from You or our Job Seekers!
  • You will have more time to focus on your clients and improve your business.
  • Your project or job is posted to our entire pool of talented work from home candidates saving you valuable time.
  • You save money by not paying high salaries and benefits for traditional employees.
  • You interview, evaluate and decide which candidate is best suited for your business (or you may choose our Small Business Concierge program and allow us to do it all for you).
  • We provide the candidates. You provide the work. We get out of the way.
  • We’ve been around since 2007, and as moms and entrepreneurs ourselves, we are committed to helping small businesses, entrepreneurs and moms find mutual success!

FIND A TALENTED VIRTUAL ASSISTANT

 

What Types of Professionals Can You Hire?

Here are some of the more common job types posted with us:

  • virtual assistants / administrative assistants,
  • blogger / writers / editors,
  • social media marketers,
  • marketing / public relations / advertising,
  • legal & real estate assistants,
  • researchers,
  • graphic designers,
  • accounting / bookkeeping,
  • web designers,
  • customer service reps,
  • sales,
  • e-commerce specialists,
  • human resources, and more!

FIND YOUR NEXT VIRTUAL PROFESSIONAL NOW!

If you need help with hiring, try our Small Business VIP Concierge service and we can do all the hard work for you!

 

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July 25, 2019

10 Strategies To Land Your First Client As A Freelancer

Let me be one of the first ones to congratulate you on your decision to pursue your passions and share your God-given gifts with the world as a freelancer. While it’s not an easy journey, I can speak from over 20 years of experience that it’s a very rewarding one. 

One of the biggest hurdles to get over in this industry isn’t how to create a website, brand yourself or master social media but in landing your first paying client in what feels like a very crowded and competitive marketplace. However, with a well planned strategy, an attitude of determination and believing in what God has called you to do, I think you will find landing your first client can be easier than you think. 

Here are 10 strategies to help you land your first client as a freelancer. 

 

  1. REACH OUT TO FRIENDS AND FAMILY

While this strategy will not work for the long term because let’s be honest, while most of your friends and family will whole-heartedly support your business and cheer you on, the majority of them are not going to be your target market or ideal client but that doesn’t mean you can’t share with them what you are doing. 

Maybe you just launched a graphic design business, for example. Let your friends and family know what you are doing and what kind of client you are looking to work with. You can shoot them a quick message on Facebook or an email. 

Here is a sample script you can use to get you started:

“Hi Sally! Hope you and the kids are doing well. I have loved seeing your vacation photos on Facebook recently looks like a really fun time! I wanted to send you a quick message to let you know I just started my own graphic design business. I create logos for small women business owners (attached is an example design). I know you may not be in the immediate need for a graphic designer but if you hear of anyone looking for one I would greatly appreciate you referring them my way. I would also be grateful your prayers and support as I embark on this new journey as a freelancer and of course let me know if there is anything I can do to support you too!”

When reaching out to people, it’s important not to be pushy or demanding. Make your messages personable, don’t send out copy and paste messages as they can feel cold and pretty easy to spot. The goal is to help spread the word about what you do in a non-salesy way and through these messages you may find 1-2 people through your warm market who are actually in need of the services you provide or can quickly refer you to someone who does. 

 

  1. ETSY/CREATIVE MARKET

As a freelancer you can create an account, online shop and list your products and services on sites like Etsy and Creative Market. Staying with the same example as a graphic designer, you could list logo examples available for purchase. Ensure your listings are optimized by thinking about how your ideal client would be looking for your service or product. It’s important to research the fees associated with these websites as while they can help you land a new client quickly they do take a percentage of the sale. 

 

  1. CREATE A WEBSITE

As a freelancer, it’s important to start branding yourself as a professional and a website is crucial to that strategy. A website allows your first client to find you easier online through Google searches and showcase your experience, skills and expertise. 

As you reach out to people to share your services you will find most will ask “What is your website?” because in the information driven age we live in, people want to see it and read it for themselves. It’s also not a good use of your time to keep explaining to people over and over what you do when you can direct them to a website where you have shared everything they need to know all in one place and can check out examples of your work through a portfolio.

Through blog posts you can give free value and solve problems to help you gain the trust of your next client who desperately needs what you have to offer. Create a blog board on Pinterest to showcase your blog posts in one place. 

 

  1. NETWORK LIKE CRAZY

There is no sugar coating that landing your first client will take some old fashioned hustle. Go to local networking meetings where you can build relationships faster face to face. Go prepared with a warm smile and a stack of well designed business cards and don’t make the business killing mistake of handing your business card to someone and not asking for theirs in return. Not only does this come across as self-serving but you need to go home with a stack of contacts that you can connect with on social media to keep building the relationship with. 

You can find local networking groups through Meet Up, Facebook and by searching your local Chamber of Commerce for events such as luncheons and mixers happening in your area. 

 

  1. CREATE A FACEBOOK BUSINESS PAGE

You will find that social media will play a huge role in your business and landing your first client. There are many advantages to having a Facebook Business Page like having the content indexed by Google and having the ability to run Facebook ads to target your ideal client. 

You can use your page to go live and give valuable tips to your audience that will help you stand out as an expert and build relationships with your audience while sharing calls to actions that direct your audience to what you offer.  

 

  1. UPDATE YOUR LINKEDIN PROFILE

Just like a Facebook business page, LinkedIn is indexed by Google and can help your ideal client find you. Maybe your profile is old and outdated? Now is the perfect time to update your profile photo, cover photo, title, skills sets, work history, etc. You can even publish some of your blog posts to your profile to give value and showcase your expertise. 

If you don’t have a LinkedIn profile, definitely create one and start putting it to work for you as a freelancer. 

 

  1. DON’T WORK FOR FREE

As a new freelancer, you need experience and testimonials to keep new clients coming in. And while it may be tempting to offer your services for free in order to build a portfolio and client feedback, I can assure you this is not a route you want to take. 

Doing free work can chip away at your confidence and self worth and believe me, not even the people closest to you will respect your time or talents if you offer to do them for free and by doing so you are just opening up a can of worms. Let’s say you create a free logo for your dear Aunt Sally who then tells another member of your family that you created a beautiful logo for her for free and “probably wouldn’t mind” doing it for them too. 

Hear me on this, value what you do and don’t discount your worth. If you want to have a goal of getting 5 testimonials for your website or Etsy shop as quickly as possible because you know it will help you get even more clients, great but do not work for free. 

You will find especially if you are a service-based business that people, usually under no ill intentions, will come to you and say “I just need you to do this one thing, take a look at this one website, I just need 15 minutes of your time” so it’s best if you learn early on how to deal with this. None of us get to the privilege to walk into a doctor’s office and say “I just need 15 minutes of the doctor’s time to look at this spot on my arm” so don’t allow anyone to steal time from you either.  

Tell Aunt Sally that you are willing to create a simple logo for her this one time at a discounted rate in exchange for a testimonial and give her a one time coupon code with an expiration date to create urgency to use on your website or in your shop but decide now not to work for free. 

 

  1. COLLABORATION

There are lots of business owners out there who are working with clients using their skills sets but need to hand off work that they either are not qualified to do or don’t want to do. For example, a person that designs websites very often has clients that need a logo, branding advice, copywriting services, graphic design work for other elements, photography, etc. The web designer needs to be able to refer their clients to someone who can take care of these tasks. By collaborating with other business owners you can create an endless network of referrals. 

Think about people in your field who would need to have you as a referral and reach out to them to let them know you would love to collaborate and also send client referrals their way too.

 

  1. COLD CALLING / EMAILING

Okay, I know just the sound of that may have made you cringe but hear me out. As a freelancer, especially a starting out one you will need to break out of your comfort zone a bit but that doesn’t mean you have to be sleazy or obnoxious either. 

The beauty of the online marketplace is the ability to generate leads while you sit at home in your yoga pants, coffee in hand and your laptop (I know all you introverts are saying “AMEN!” right now). There are millions of leads out there, you just have to be willing to go find them. 

If you are a virtual assistant, you can research small online business owners through social media or googling a few keywords of your ideal client like “Christian coach” and find lots of websites. This allows you to seek out who you want to work with and sending them a message either through email, LinkedIn, Facebook fan page messenger, etc. 

Yes, there will be people you never hear back from and yes there will be people who respond and say they aren’t looking for your services right now but so what. You never know when those seeds you planted in faith will come back to you. 

Here is a sample script you can use when reaching out to potential clients you find online:

“Hey Becky, my name is _________ and I am a freelance virtual assistant who came across your website. I love the passion you have for your calling and have no doubt the clients who work with you are very blessed to have your guidance. I read one of your blog posts __________ and it was so moving and inspiring.

The reason I write to you today is to introduce myself and to inquire if you are in need of a virtual assistant at the moment? My skills sets include __________ and you can visit my website to see my portfolio and testimonials www.________.com

Whether you are in need of my services at the moment or not, I am grateful for the connection and appreciate you taking the time to read this email. I have also connected with you on your Facebook page and sent a connection request via LinkedIn so I can continue to support you in the work you are doing. 

Thank you again for your time and consideration,”

The goal is to make a connection and build a relationship but can you imagine the leads you would generate if you sent just 5 emails per day to people you found online and wanted to work with!? Yes this takes work, time and a lot of consistency to keep showing up when your inbox goes empty, but I can promise you God will work to nurture these seeds if you will be brave enough to plant them in faith.  

 

  1. HIRE MY MOM COMMUNITY

Did you know for the past 12 years HireMyMom has been helping freelancing women and moms just like you find quality, legitimate work from home jobs and clients? By joining our community, you can confidently share your skills and look for high quality positions and clients as well as have access to more training and resources to help you build your business. Click HERE to learn more about what we have to offer and become a member today.  

Were these tips helpful? Connect with me on social media on LinkedIn, Facebook and Instagram!  I would love to hear from you. I know with consistent action you will no doubt land your very first client very soon!

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April 1, 2019 0 Comments

#1 Complaint Job Seekers Have…

We hear it over and over again…

“I never hear back from the jobs I’ve applied for.”

I’ll tell you why that’s not good for your business.

1.  It puts your company’s reputation in a negative light as unresponsive and unprofessional.

2.  The next time you post a job, those applicants are less likely to apply because they’ve felt rejected without any feedback or communication at all.

You don’t have to craft a long, drawn out response to every candidate but even a simple, professional response is much appreciated!

Your email can be as quick and simple as:

 

Dear _________,

Thank you for your interest in our position posted with HireMyMom.com.  
 
I wanted to let you know that we have selected another candidate who we feel more closely matches the skills, traits and expertise we are looking for at this time. 
 
We truly appreciate your time and thank you for your interest in our job. We wish you much success in your endeavors. 
 
Warm Regards,
Your Name

If the candidate was a close runner up, let them know. You may need to hire additional help or replace your current hire. Keep the lines of communication open!

We look forward to helping you with your hiring needs.

Please contact us and let us know how we can help.

 

 

 

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March 4, 2019 0 Comments

10 Key Questions to Ask During the Interview

In our last article, we gave you 4 Tips on Writing a Great Job Post to help you attract some great candidates for your job.

Next you’ll want to narrow your list of candidates down, and then you’ll want to make sure you ask the right questions to confidently hire the best professional for the job.

Here are some great questions to consider asking potential hires:

  • What interests you about this job?
  • What other virtual jobs have you held and what were your responsibilities?
  • What did you like and dislike about this job(s)?
  • How do you structure your work day?
  • How do you handle disruptions?
  • What do you like and dislike about working virtually?
  • How do your skills and experience fit this job?
  • What makes you think you are the best candidate for this job?
  • What is your top tip for having a successful virtual working relationship?
  • How would you describe yourself in 5 words?

 

If you want to get more in depth, the Book, “Who”, authors Geoff Smart and Randy Street outline a thorough process for hiring “A” players. The process may be overkill for some smaller remote roles but the basics of the process provide a solid foundation for selecting the right candidate. 

The interview questions Smart and Street recommend are easy and conversational. They recommend an initial phone interview asking the following questions:

  1. What are your career goals? 
  2. What are you really good at professionally? 
  3. What are you not good at or interested in doing professionally? 
  4. Who were your last five bosses, and how will they each rate your performance on a 1–10 scale when we talk to them? 

Each of those questions should be followed up with “tell me more”, “how” and/or “what” to dig deeper to gain more insight about the candidate and their performance, work ethic and skill level. Other tools and resources are available on their website. 

 

After you’ve interviewed the candidate make sure to contact at least 3 of her references to see what they have to say about her and her past work.

Once you’ve asked these questions and talked to their references decide which candidate:

  • Has the skills you are looking for or is a quick learner willing to be trained,
  • Is confident, reliable and trustworthy,
  • Is Independent, self-starter, and doesn’t have to be micro-managed,
  • Meets deadlines and stays on task,
  • Is a great communicator both verbally and in writing.

 

Hiring a great remote employee or contractor doesn’t have to be difficult. Putting in a small amount of time up front and being intentional about the process will help you and your hires have a much more productive, satisfying and successful outcome!

And don’t forget we offer, our personal “VIP Concierge Service” which was created for busy entrepreneurs and small business owners, like you, who need to hire help but don’t have the time or desire to go through the time-consuming process.

With our full service Concierge service, our HR Specialists will do it all for you start to finish and present you with the top candidate(s).

 

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February 4, 2019 0 Comments

3 Mistakes to Avoid When Hiring a Virtual Professional

Hiring someone to work for you off-site means you don’t have the luxury of meeting them or training them in person. And because of that, there are some things you should know to help make the working relationship more successful from the start.

Don’t hire by the resume alone

Hiring someone is more than just their experience on a piece of paper. You’ll want to interview over Zoom, Skype or similar tool that allows you to meet them face to face.

Ask how they manage working independently? What other jobs have they had working virtually for someone? What mistakes did they make? What did they learn?  Ask them about their organization skills and how they organize their day? What motivates them? What distracts them? Also be sure to talk to their references to get a feel for how they viewed the quality of their work.

Always ask for references and check them! You’ll want to know what type of employee (or contractor) they were. Were they reliable? Did they do a good job? What areas did they not do so good in? Are they trustworthy? Would they hire them again?

Request a background check through SafetyPin (Digital Trust Badge) especially if they will be dealing with private or sensitive information or have access to any private information.

 

Don’t assume they’ll know how you want it done

Before you hire virtual help, be clear about what you want done, how and when you want it done. The more clear you can be and the more meticulous your instructions, the better opportunity your new hire has of understanding and succeeding at this new role.

Create a Google Doc and add procedures and instructions that can be modified and added to the role develops.  The more implicit your instructions, the better chance you have of someone doing things how you want them done.

 

Don’t neglect to check in

For the first month or two, plan to check in regularly about progress and questions. You should be able to tell pretty quickly if the work is being done correctly. If not, determine what changes need to be made. Set parameters, guidelines and/or deadlines that need to be met.

Set up ways to monitor their progress going forward. You may want them to copy you on emails if they are responding on behalf of your business or send weekly reports of tasks completed so that you can check them initially to make sure the job is being done correctly and has been understood. If applicable, use collaboration tools such as Slack, Basecamp, Asana or Trello so that you can monitor, collaborate and train as needed.

Progress checks and regular communication are the main keys to success once you’ve hired your virtual professional. Follow these tips and your chances of success will skyrocket!

If you are looking for a virtual professional, be sure to check out the awesome talent on HireMyMom.com.

And don’t forget we offer, our personal “Small Business Concierge Service” which includes:

    • consultation to learn about the position,
    • writing a professional, descriptive and thorough job post,
    • posting the job on our website (once approved by client),
    • reviewing all applicant resumes and cover letters, including a check of LinkedIn to reality check the resume.
    • Scheduling interviews – Reach out to selected candidates, coordinate interview scheduling,
    • Interviews -prep & conduct interviews, record interview notes, save interview recordings, etc. ,
    • Select top candidate(s) to pass along to client, write candidate summaries, upload interview video file(s) to Dropbox, email client with resume, summary and link to video file.
    • Follow up with client, answer questions about candidates, etc.
    • Wrap-up – Send turndown email to candidates interviewed but not selected, etc. along with final notes.

Contact us for details!

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